Spin Station Casino - Withdrawal stuck in pending status for a really long time

Hi All,
13.07 I have stored cash into turn station club following hardly any long periods of game play I have gathered £430 which I have submitted for a withdrawal and after that I have gotten message that it will be pending for up to 48h, 15.07 my withdrawal was all the while pending so I have contacted the help group on live talk, postponed withdrawal has been heightened to significant division and I was exhorted that I will get criticism asap. From that momement I havent got any correspondence what so ever, I ve gave talking with help a shot visit however without results, they simply continue saying please permit some additional time this issue is being managed, today 19.07 week after I have presented my withdrawal for preparing it is still in pending area, no email correspondence from turn station gambling club and no explonations. According to gambling clubs strategy withdrawal ought to be pending for not longer than 48h and for this situation they are not in any case ready to give exact status of the withdrawal.
Please help me out!