Sloto' Cash Casino - Bitcoin Store Not Credited

In the morning on May 21st, I made a $43 USD Bitcoin store to Sloto Money Gambling club. This was an effective exchange and the sum was charged from my e-wallet. Sloto Money was one of the absolute first gambling clubs I at any point played with and have been playing with them for a long while. They were one of my preferred club. Since this Bitcoin store, I have started various online talks. I was told the club had an issue with their Bitcoin moves to which I was disclosed to I should have been patient and pause and that the important office would reach me by means of email inside 24-48 hours. This never occurred. It has been 7 days since this store and I have gotten no correspondence nor has my store been credited. KoiSlots, I have evidence of the effective Bitcoin store made. Would you be able to please help? This has never occurred and now it appears they are maintaining a strategic distance from this which is truly baffling as I have been a steadfast member.