Silver Oak Casino - Postponed Withdrawals endorsed and pending endorsement
User: Addie Keeling, Disputed casino: Silver Oak Casino, Status: RESOLVED, Amount: 6113 $, Published: 02.09.2019
Hi,
My name is Julie,
On June 29, 2019, I enlisted for Silver Oak Gambling club. I made a few stores and I got the opportunity to win and make withdrawals.
However, my first withdrawal was on July nineteenth and from that point forward I have not gotten anything.
On July 2, I sent my documents.
On July 8, the gambling club requested that I affirm my accurate address.
I reacted to their email the equivalent day.
On July 9, I got an email saying that my account check was finished and up to date.
On August 13, I sent an email to the club and on August 14, I had an answer that advised me to utilize the live chat.
On August 17, I utilize the live talk and in spite of that, I have not gotten anything yet.
my account confirmation finished 28 days ago
My first withdrawal was mentioned 25 business days ago.
My last withdrawal was mentioned 15 days ago.
In their terms and conditions, it is expressed that payments are made between 7 to 10 days after approval.
I see here that it appears to be a common issue, yet I'm consoled, in light of the fact that the issues appear to be resolved.
Here are the subtleties of the withdrawals. $ 7831 less bonuses.
Pending withdrawals endorsed not receive
$ 750 - $ 384 (reward) = $ 366 express payment affirmed on july 19
$ 2500 - $ 370 (Reward) = $ 2130 affirmed on august 2
Total affirmed not get $ 2496
Pending endorsement withdrawals
july 26 I demand $ 1850
july 29 I demand $ 1,000
august 2 I demand $ 1731
Total pending endorsement $ 4581
Hoping that you can help me,
Regards,
Julie.
Comments
06.09.2019
Silver Oak Casino
Hi Julie- -
I am sorry for the disappointment you've been having with this. I'll certainly have the option to help you through this.
I've explored your account and I've not had the option to find your wire subtleties. I've quite recently sent you an email viewing this- - when I get your answer with the fundamental data, I'll have your withdrawals on target for you.
All the best,
Tawni
06.09.2019
Addie Keeling
Hi Tawni,
Thank you for your help.
I simply sent you the data by email.
Great weekend,
Julie,
10.09.2019
Silver Oak Casino
Hi Julie- -
I've gotten your wire subtleties and there's only one thing I neglected to ask...
Does your bank acknowledge payments in USD?
Please let me know.
Thanks,
Tawni
11.09.2019
Addie Keeling
Hi Tawni,
Truly, my bank acknowledge payments in USD.
Thanks,
14.09.2019
KoiSlots
Dear Silver Oak Casino,
Please let us know whether there's some report with respect to this case.
18.09.2019
Silver Oak Casino
Hi Julia- -
You'll be glad to realize that your withdrawals are moving along. ;- )
A payment was sent off to our processor, a week ago: 9/5 Paid $2496 + no Administration Charge for exchanges #99921862 ($366), #100329309 ($2130).
Your next payment is booked to be sent to our processor, later today. When I have exchange subtleties, I'll be back with another update.
Tawni
19.09.2019
Addie Keeling
Hi Tawni,
A debt of gratitude is in order for the update, yet for the time being, I have not gotten anything. Is this postponement normal?
Thank you,
23.09.2019
Silver Oak Casino
Hi Julia- -
It occurs now and again, yet I'll unquestionably drop an inquiry to our processor to perceive what's going on with this.
I'll hit you up when I get a reply.
Tawni
25.09.2019
Addie Keeling
Hi Tawni,
I affirm that I got $ 2496.
I got that day, another sum, however I don't know from whom this store comes.
thank you,
28.09.2019
KoiSlots
Dear Silver Oak Casino,
Please let us know whether there's some report with respect to this case.
02.10.2019
Silver Oak Casino
Hi Julie- -
The second wire you got would have been for this withdrawal: 9/11 Paid $2250 + no Administration Charge for exchanges #101121513($1600), #101290157($650).
Your last withdrawal was sent off to our processor, a week ago: 9/17 Paid $1367 +no Administration Expense for exchange #101536554. I've checked the processor detail and I see the wire was affirmed as finished on the 23rd, so you ought to have this in your account by now.
I wish all of you the very best,
Tawni
02.10.2019
KoiSlots
Dear @Addie Keeling,
Please make a point to refresh your issue in an opportune way and let the KoiSlots Objections Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your grumbling will be shut likewise. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.
03.10.2019
Addie Keeling
I Tawni,
Everything is all together, the payments has been gotten. The document is settled, a debt of gratitude is in order for your help.
Says thanks to KoiSlots for your assistance, the record can be close.
Julie,
03.10.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.