Ruby Slots Casino - Payments not sent to processor
User: Rebeca Walsh, Disputed casino: Ruby Slots Casino, Status: RESOLVED, Amount: 1750 $, Published: 21.05.2019
I have two exceptional payouts by means of wire move that have been affirmed by the gambling club yet still can't seem to be paid out, in actuality they have not been sent to the payment processor yet despite the fact that it is a long ways past the time allotment guaranteed on the club's terms and conditions page. I mentioned both payouts in Spring and they were at long last endorsed in April, explicitly both on 4/4/19. One payout was for $950 and the other was for $800, for a sum of $1750. Each time I contact bolster they state they are having processor deferrals and guarantee to raise the situtation yet I still havent gotten my cash, nor would they be able to give me a motivation behind why they haven't sent the payments to the processor or a date that they will send them. I was trusting KoiSlots could assist me with settling this issue. My account has been confirmed with the gambling club and I have sent their payment community my bank data on various occasions. I can furnish KoiSlots with any records expected to affirm this, I truly would appreicate the assistance getting my payouts sent. Much obliged to you for your time and consideration.
George
Comments
25.05.2019
Ruby Slots Casino
Hi George- -
I've felt free to give the solicitation for payment on this account, which I would expect will be arranged ahead of schedule one week from now. When I have affirmation this has been arranged, I'll be back with another update.
Have an incredible weekend,
Tawni
25.05.2019
Rebeca Walsh
Thank you again for your assistance Tawni! May I simply ask, so I realize what's in store, would it be advisable for me to hope to get the $1750 in the financial balance I gave one week from now by means of wire move or do you mean I ought to expect that the assets will be sent to processor right on time one week from now? I simply needed to check and ensure I comprehended what you implied. Best.
29.05.2019
KoiSlots
Dear Ruby Openings Casino,
Please let us know whether there's some report with respect to this case.
02.06.2019
Ruby Slots Casino
Hi George- -
I'm so heartbroken - I was mixed up in my last answer. We're attempting to pay your withdrawals with Planet 7- - when we're done with that account, we'll get this account squared away.
I'll keep you on top of it with everything.
Have an extraordinary weekend,
Tawni
05.06.2019
KoiSlots
Dear Ruby Spaces Casino,
Please let us know whether there's some report with respect to this case.
08.06.2019
Rebeca Walsh
I have not gotten the two payouts of $950 and $800 totaling $1750 from Ruby Spaces Club, I know Tawni is taking a shot at them so please keep that grumbling open
12.06.2019
KoiSlots
This grievance has been revived according to Ruby Openings Gambling club solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the contest coming to a good resolution.
17.06.2019
KoiSlots
This grumbling has been revived according to Ruby Openings Gambling club solicitation and KoiSlots Grievances Group might want to give it one more help out the two gatherings required into the contest coming to an agreeable resolution.
22.06.2019
KoiSlots
This objection has been revived according to Ruby Spaces Club solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the question coming to a good resolution.
26.06.2019
Ruby Slots Casino
Hi George- -
I've checked the processor notes and I see this was affirmed as finished on the fifth. I would expect at this point the assets have arrived at your account- - would you be able to please confirm?
Much appreciated,
Tawni
26.06.2019
KoiSlots
Dear @Rebeca Walsh,
Please make a point to refresh your issue in an auspicious way and let the KoiSlots Grumblings Group know whether you got the payment. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut likewise. If you don't mind remember that according to the AGCCS expressions giving updates in a convenient way is a must.
Thank you for your cooperation.
26.06.2019
Rebeca Walsh
Dear KoiSlots,
I have gotten the cash, you can close the protest. Much obliged to you again Tawni for all your help!
26.06.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.