Rembrandt Casino - Slowing down with my withdrawal
User: Jamey, Disputed casino: Rembrandt Casino, Status: RESOLVED, Amount: 1519 €, Published: 18.08.2019
I enrolled 21.7 to Rembrandt club, and I asserted my welcome reward (100% as much as 200 euros). After I bet that reward, I won 1519 euros to my account. I checked my account quickly, and now I have been holding up more than about fourteen days to get my withdrawal. Continuously when I ask them, they have thought of new reasons or have said that "cash is not far off". I likewise got an email that my account is presently checked (more than about fourteen days prior). Presently when I ask them when I will get my withdrawal, and they said that they are exploring in the event that I have different accounts, which is beyond the realm of imagination and they said that is simply ordinarily method for them.
This is beginning to appear as though they were attempting to everything that they don't need to pay me for whatever length of time that conceivable, so now I'm searching for help with this.
I am sitting tight for your response!
Comments
18.08.2019
Rembrandt Casino
Hello,
Simply affirming that we have gotten your solicitation and dealing with the most ideal resolution.
It would be ideal if you permit the important groups some an opportunity to play out the fundamental checks.
We will hit you up shortly.
Earnestly,
Rembrandt Club The board team
18.08.2019
Jamey
Hello,
For as long as three weeks i have a similar answer that your important group needs to make fundamental checks and so forth. How is that conceivable that it takes 3 weeks to check something?
22.08.2019
Jamey
Hello,
Still no updates for this situation. I haven't been reached legitimately after my grievance even once.
23.08.2019
Rembrandt Casino
Dear Player,
We have checked your account and the payout solicitation of 1519 euros. This was your first payout demand and thusly we needed to check your account completely before handling it. Other than the records confirmation on which we thank you for your participation, we run numerous other inside checks to guarantee the wellbeing all things considered and forestall misrepresentation. This entire procedure was not planned to cause you any issue and we do comprehend your disappointment in view of the time span this procedure has had required.
We are upbeat currently to educate you that your account was effectively checked and your payout demand endorsed and wired today. Remember that it may take from 2 to 5 business days to contact you according to universal bank move rules. Moreover, since your account is presently completely checked future payout moves will be handled a lot faster.
It would be ideal if you registration with your bank in the next days and confirm.
Earnestly,
Rembrandt Gambling club The board team
26.08.2019
Jamey
Hello and thank you for the update. For the present the withdrawal has not arrived at my ledger which is somewhat odd since typically bank wires show up in one business day. I'll refresh if and when I have gotten my winnings.
26.08.2019
Jamey
I have now gotten the payment.
27.08.2019
Rembrandt Casino
Dear Player,
We are glad to see that you have gotten your rewards.
Good luck in your future gameplay!
Sincerely,
Rembrandt Gambling club The executives team
27.08.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.