Rembrandt Casino - Missing cash 500euro
User: Liam Collier, Disputed casino: Rembrandt Casino, Status: RESOLVED, Amount: 500 €, Published: 17.05.2019
Hallo,
since 19 April im regular chattin and spared sends to this gambling club to get my cash. I played just about 600 euros and I withdrwald 500 euros.
The transefered of the cash that was exceptionally troublesome first I needed to send a wide range of reports about my Information and following seven days the gambling club verifiërd my account after that on 28-04-2019 my withdrawl was at long last approved.
I would set aside my cash between 24 hours and 3 days I didn't get anything following 3 days on my account, I generally reached the gambling club by means of talk and I was informed that I would have my cash at any rate the Friday on my account 03-05-2019.
unfortunately my inclination was right and I have no had a penny on my account they didnt send my cash and I have now sent confirmation from my ledger that I have not gotten anything besides this makes me dismal in light of the fact that I have been looking out for it for such a long time and at this gambling club everything turns out badly and takes so much time daya weeks...I trust you can assist me with getting my cash since I truly dont know any longer what to do.
Comments
18.05.2019
Rembrandt Casino
Dear Player,
Your withdrawal solicitation of 500 euro has been affirmed on the 28th April and planned for move. Since the technique utilized is bank move this couldn't be prepared a similar day as it was a Sunday. So the wire has been sent our the next day. Bank moves' evaluated time span is from 2 to 5 business days. This would imply that the exchange of your payout ought to be now with you by today.
We can consider a to be as verification of missing payout was sent to our help group, in any case, this was done on the fourth of May - when the evaluated time span was as yet not slipped by. Since this estimation is finished - would you please check with your bank and affirm accepting the payment?
Best Regards,
Rembrandt Gambling club Team
18.05.2019
Liam Collier
Hey,
I have checked my bank multiple times and consistently I have not been paid by the gambling club! what's more, before that I have likewise sent confirmation from my bank that I have not been paid !! where is my cash ??? I haven't had anything! I need my money!
18.05.2019
Liam Collier
I sent Rembrandt Gambling club my confirmation from the bank again from 28-04-2019 until 06-05-2019 that is presently 8 days old and there is nothing on my account that my 500euro has shown up! where is my cash Rembrandt Casino ?
19.05.2019
Rembrandt Casino
Dear Player,
Thank you for the gave record.
Our money group has figured out how to check all the subtleties of this exchange and refreshed us that lamentably the underlying endeavor to wire the payout went not to be fruitful and bobbed back to us. We are upset for the postpone this has caused, in any case, since we are working with outsider payment suppliers a few issues are past our control.
We have promptly mentioned another wire once we were educated regarding this. Should this exchange be fruitful you will get your withdrawal in up to 5 business days from today.
Best Regards,
Rembrandt Club Team
22.05.2019
KoiSlots
Dear @Liam Collier,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your protest will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.