Raging Bull Casino - Loathsome involvement in payments up until now
User: Jeanette Murphy, Disputed casino: Raging Bull Casino, Status: RESOLVED, Amount: 3651 $, Published: 21.05.2019
I have sent every one of my archives in upon the arrival of the withdrawal on the 26th of April, and the WDL is as yet not affirmed. I did another withdrawal a week ago and they are requesting that I send all the records once more, despite the fact that their client support said I didn't have to submit for one more year. So now I need to trust that the records will be affirmed once more, 7 working days after that for the WDL to be endorsed, and afterward dependent upon 7 to 10 working days for them to send the payment. This is going to run into long periods of pausing. The client care is awful on the off chance that you call you are waiting for 60 minutes, at that point they advise you to leave them a message, the individuals on visit are telling various things constantly. They accuse different offices ect. This has been a repulsive experience.
Comments
21.05.2019
KoiSlots
Dear @Jeanette Murphy,
Please make a point to refresh your grievance in like manner and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for participating the KoiSlots Grievances Team.
21.05.2019
Jeanette Murphy
hi
sorry about that the sums are as below:
26th April $2500
fifth May $1289
I have been told multiple times it has been raised no result.
21.05.2019
Jeanette Murphy
Hi,
Simply been on talk to these folks. Today is the seventh working day since the reports where affirmed, and I was informed that was the timetable they brought up it in there terms and conditions now they are revealing to me another 3 working days and that is only for the principal withdrawal of $2500.
27.05.2019
KoiSlots
This objection has been revived according to Seething Bull Gambling club solicitation and KoiSlots Grumblings Group might want to give it one more help out the two gatherings required into the contest coming to an agreeable resolution.
28.05.2019
Jeanette Murphy
HI,
They have endorsed the primary withdrawal, however I have not gotten the cash yet. They are wont endorsed the second withdrawal until I get the cash from the first. Not exceptionally content with them. The talk individuals have no enthusiasm for making a difference. I got this email at the beginning of today. They have hauled their heels on this first withdrawal was mentioned on the 26/04/2019, which is almost a month now and cash is still not in my account second was mentioned on the 5/04/2019 which is 2.5 weeks and nothing has been finished.
Dear xxxx
Thank you for reaching us by means of email, and we trust you are having a decent day!
We find in your account we sent your payment on the: 5/18/2019. When the assets have been sent, the conveyance time may shift as indicated by our payment specialist organizations' constraints. We will have the option to continue with the endorsement of the following solicitation once you get your payment.
On the off chance that you have some other inquiry kindly don't spare a moment to get in touch with us on email or with our client service group through visit for additional help, we are accessible 24/7.
Regards,
Beam Molina
31.05.2019
Raging Bull Casino
Hi Jaquie- -
My sincerest expressions of remorse for not reacting sooner.
I've glanced in on your account and I do see that your first withdrawal was sent off to our processor, as referenced, over: 5/18 Paid $2411 + $20 Administration charges for exchange #34694935. I would expect the assets will arrive at your account, right on time one week from now, if not already.
I'll be back ahead of schedule one week from now with a report on your next withdrawal...
Tawni
04.06.2019
KoiSlots
Dear Seething Bull Casino,
Please let us know whether there's some report with respect to this case.
08.06.2019
Raging Bull Casino
Hi Jacquie- -
I've kept an eye on your account and I see your last withdrawal was sent off to our processor, not long ago: 5/29 Paid $1220 + no Administration expenses for exchange #35223227. I would expect you'll discover the assets in your account before the finish of this coming week. ;- )
Once more, my conciliatory sentiments for the challenges you've encountered with this.
I wish all of you the best,
Tawni
11.06.2019
KoiSlots
Dear @Jeanette Murphy,
Please try to refresh your issue in an opportune way and let the KoiSlots Objections Group know whether you got the payment. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.
12.06.2019
Jeanette Murphy
Hi
I attempted to answer and the system went into mistake, I messaged your group. The first WDL is gotten following one month, despite everything looking out for the second.
14.06.2019
Jeanette Murphy
Hi
Second withdrawal still not in the bank. I got a call on Monday to guarantee me it would be there before the week's over. The financial hours in AU are currently wrapped up. Called my bank and there is no exchange received.
18.06.2019
Jeanette Murphy
Hello
Second withdrawal still not recurved at 8 working days. I have been to the bank and nothing has been gotten as yet
19.06.2019
Jeanette Murphy
Hi
I can affirm the cash was gotten today.
19.06.2019
KoiSlots
Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.