PokerStars Casino - Account Confirmation Deferral
User: Sarina Runte, Disputed casino: PokerStars Casino, Status: RESOLVED, Amount: 550 $, Published: 11.08.2019
I made an account, kept 550 USD and afterward the account was solidified and gotten an email mentioning certain archives
I shared all the mentioned reports on Satuday the third of August and till now I got no reaction what so ever
the sum was at that point charged from my Mastercard and I sent another screen shot affirming this
StarsID: 1988744
Comments
18.09.2019
KoiSlots
This grievance has been revived according to PokerStars Club solicitation and KoiSlots Grumblings Group might want to give it one more help out the two gatherings required into the question coming to a palatable resolution.
18.09.2019
PokerStars Casino
Hi Sarina Runte,
Sorry for the moderate answer to your grievance - might you be able to please affirm that your account has now been unfrozen?
Kind regards,
PokerStars Casino
18.09.2019
KoiSlots
Dear @Sarina Runte,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.
Thank you for your cooperation.