Planet 7 Casino - Won't Pay Out
User: nelda27, Disputed casino: Planet 7 Casino, Status: RESOLVED, Amount: 485 $, Published: 22.08.2019
I mentioned a withdrawal of $600 less the reward on June 13, 2019. After again submitting significantly more documentation I was told on 6/17/19 that my archives were all together. In the wake of holding up another couple of weeks I reached them by means of visit and was informed that my withdrawal had not yet been affirmed. My withdrawal was at last endorsed in July. Nothing got starting at 8/13/19. I mentioned a check. At the point when I reached them toward the starting August I was informed that they couldn't give checks as of now do to issues with the processor. I at that point requested a wire move, despite the fact that it costs me $25 to do as such through my bank. I was then educated that they were not doing wire moves to Pursue Bank. I inquired as to why since I've had a wire move from Planet 7 before. No clarification. I opened an account with US bank for the sole reason for getting a wire move from Planet 7. I gave them the data required and was told on 8/8/19 that payment was sent to the processor and ought to arrive at my account inside days. Here it is 8/13/19 and still no wire move. I will never place another dime into Planet 7. They will do whatever they can to not pay or not pay in a sensible measure of time. More than 2 months and still nothing.
Comments
26.08.2019
Planet 7 Casino
Hi Debbie- -
I've kept an eye on your account and I see your payment was at that point sent to our processor: 8/8 Paid $492.5 + $12.50 Administration Expense for exchange #136784387. The wire was affirmed as finished by our processor, 8/13- - I would expect the assets have arrived at your account at this point. Would you be able to please affirm you've gotten the payment?
Much appreciated,
Tawni
26.08.2019
KoiSlots
Dear @nelda27,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut appropriately. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.
27.08.2019
nelda27
I at long last got $485.00 on 8/16/19. I needed a check to stay away from the charges yet was told they are not preparing checks as of now. I am charged a $12.50 handling expense from Planet7 and an expense of $25 from my bank for a worldwide wire move. Indeed, even with the charges I was shorted $7.50. I mentioned a wire move once before from Planet 7 and after charges I was short similar to $80. That is the reason I'd preferably get a check. I'm so finished with Planet7. Never again. I as of late played at Start gambling club and mentioned a $325.00 withdrawal. They didn't approach me for a lot of archives like a service charge, an image id and a Visa approval and duplicates of my Visas. Indeed they requested nothing and simply confirmed my location. I got my check, charge free inside 10 days. Planet7 will do whatever they can to not pay out by constraining victors to present a strange measure of documentation with the expectation that you won't and afterward relinquish your rewards. Planet7, you truly need to step up your game or you will keep on losing customers.
27.08.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.