Planet 7 Casino - Withdrawal endorsed however won't pay
User: Gina, Disputed casino: Planet 7 Casino, Status: RESOLVED, Amount: 300 $, Published: 31.08.2019
Planet 7 has been giving me the go around over $300 since May when they previously endorsed my withdrawal demand. I've sent in my things more than once on the grounds that they state they never got them. Presently they are stating they can't send wires to Bank Of America and that they will require another financial balance to store to! WHO HAS 2 Ledgers??? So I mentioned a check and they won't send me a check except if I give them an alternate Ledger! Once more, I don't have another bank account..how would we be able to get this resolved?
Comments
04.09.2019
Planet 7 Casino
Hi Ginger- -
I've kept an eye on your account and I see your withdrawal was sent off to our processor, Tuesday: 8/27 Paid $300 + no Charge for exchange #132601994. I would expect you'll discover the assets in your account, ahead of schedule next week.
I wish all of you the best,
Tawni
07.09.2019
KoiSlots
Dear @Gina,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your grievance will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.
09.09.2019
Gina
Have not got starting today however will update you as often as possible. If it's not too much trouble leave the issue open until then
13.09.2019
Planet 7 Casino
Hi Ginger- -
I've checked the processor detail and I see your wire was affirmed as finished on the 30th. I would envision the assets have arrived at your account at this point. Would you be able to please confirm?
Much appreciated,
Tawni
13.09.2019
Gina
Received. You can close this objection. Much thanks to you everyone!
14.09.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.