Planet 7 Casino - Slowing down on effectively affirmed payment
User: qthiel, Disputed casino: Planet 7 Casino, Status: RESOLVED, Amount: 1600 $, Published: 23.10.2019
I put in to pull back $2000 on July 31, 2019. After they took out their $400 reward monies, it came to $1600. I at that point started the holding up process. I paused, and I paused and I paused. I reached client care more than once after not hearing anything about the conveyance date of my check (following number) about mid-August. They started their "I'll put in for this to be sped up through our fund office" discourse, which I got again and again also. At long last around mid-September I get an email from a "Meghan" who works in money. She says my check has been cut and I will before long get an email with a following number. NOTHING!
As of the previous evening and talking with Meghan by means of client assistance on their site, she by and by vows to contact the money division and hit me up. Of coarse I've heard nothing. It has been more than 70 days since I've requested my rewards. I continue getting the go around. meanwhile, I have won another $2500 and it sits in pending trusting that my other check will be conveyed before they can process it, as per Meghan. What in heaven's name? What sort of rules are these? They guarantee to have Quick PAYMENTS... on their site, but then here I am - Pausing!
Please KoiSlots, would you be able to support me?
Kind regards,
MistressDeborah
Comments
27.10.2019
Planet 7 Casino
Hi Deborah- -
I'm sorry this has been so frustrating.
Your payment was sent off a long time prior - it positively took a moderate train to get to you. Fortunately from the following, I can see the check was conveyed to you, yesterday.
I wish all of you the best,
Tawni
27.10.2019
KoiSlots
Dear @qthiel,
Please make a point to refresh your issue in a convenient way and let the KoiSlots Grumblings Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your grievance will be shut appropriately. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is a must.
Thank you for your cooperation.
28.10.2019
qthiel
Twani,
Despite the fact that I am more than excited to At long last get the payment (which just went ahead 10/11/19), it is as yet NOT Adequate clutching withdrawals and payments for such a long time. My underlying withdrawal date was 7/31/19. So from the day that I got the money for out with my rewards, it took Planet7 Club until 10/11/19 to place that cash into my hands. NOT RIGHT!
Regards,
qthiel
28.10.2019
qthiel
Dear KoiSlots Rep,
I just got the payment last night around 5pm Arizona time, and this is the main possibility I've needed to recognize it.
How amusing that the second I requested help from your marvelous site that they get my past due payment paid out??? Just goes to show the "pull" all of you have inside the gaming community!
Once more, you assist me with getting the cash that was owed; I really acknowledge that!
Hottest regards,
qthiel
29.10.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.