Planet 7 Casino - Holding on to long to get paid
User: marlen.marquardt, Disputed casino: Planet 7 Casino, Status: REJECTED, Amount: 4268 $, Published: 29.09.2019
I have been sitting tight 7 months now for my triumphant and still haven't got them . I was told every one of my archives were fine. at that point months after the fact they needed refreshed permit I sent that andstill holding up . it has been only a gone around and not getting anyplace. This is with planet 7 club. I simply don't have the foggiest idea what to do I do have spared messages live talks what not. Nearly everybody has been spared and I have done all that they requested. I have such a significant number of messages that state allude to this number and I do buut they don't get back and afterward sooner or later I send an alternate email or mess and get another number. this has been going on since Feb 2019. can somebody please help. Much obliged I don't have the foggiest idea how to connect the messages as a record please help this is so frustrating
Comments
29.09.2019
KoiSlots
Dear @marlen.marquardt,
Please make a point to refresh your protest likewise and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for coordinating the KoiSlots Objections Team.
30.09.2019
marlen.marquardt
the all out is 4268.00. 1887.00 ha been in pending since april 2019 and 2381.00 is sitting in affirmed for the subsequent time. On the off chance that there is whatever else you need please solicit , I have most from the talks and have spared the messages from them . The main way I realize how to send them to you is through e-mail.
Thanks
04.10.2019
Planet 7 Casino
Hi Lori- -
I've been investigating your account and I see that your rewards were based on a store which was not gathered. I've connected the store data, privately.
When a store is uncollected, there are no rewards to be paid. Except if you can create proof that your bank paid the store, I'm worried there's nothing I can do to help with this.
Tawni
04.10.2019
marlen.marquardt
there was a store frantic in feb 2019 from an alternate bank that I manage now. I from that point forward needed to change banks
04.10.2019
marlen.marquardt
it says on the attatchment you sent me the card number and the store that I had sent them. I don't comprehend what you mean by no store. that is the store I won on and been hanging tight from that point forward for the triumphant and from that point forward have sent them my new account info
08.10.2019
Planet 7 Casino
Hi Lori- -
Regardless of whether you changed banks, you should even now have the option to get your announcement for February, for Visa finishing #3805. So as to give your withdrawals, you'll have to give this announcement demonstrating that the payment was for sure given by the bank.
Please let me know whether you're ready to give this.
Tawni
11.10.2019
KoiSlots
Dear @marlen.marquardt,
Please let us know whether you have collaborated the gambling club and sent the necessary data. Please be in aware on the off chance that you neglect to react inside the given time KoiSlots Grievances Group will have no other choice however to dismiss this objection upon submitter's reluctance to cooperate.