LeoVegas Casino - Withdrawal pending for 15 days

Dear @carroll.dakota,

Please make a point to refresh your objection in like manner and explain the aggregate sum of the contested withdrawal demand/s.

Thanks for coordinating the KoiSlots Objections Team.

The sum is 8000 INR (100 Euros)
Still no answer to my messages to Leovegas.

Hello carroll.dakota,

Thank you for reaching us.

I'm sorry to learn that you have been encountering a few challenges to pull back your assets. Tragically, due to GDPR I don't approach your account from here so as to look into this for you. I sympathetically ask that you send an email to support@leovegas.com and we will have the option to look into this and exhort accordingly.

Kindly let us know should you require any further assistance.

Have an extraordinary day!

I have messaged on support@leovegas.com on 16-09-2019
As opposed to requesting that I email once more, they could have taken a gander at my prior unanswered messages.
Its 17-09 and I have not gotten any reaction to before messages and email sent yesterday

Hi carroll.dakota,

An abundance of thanks for your quick reaction.
I am sorry to learn that you are as yet anticipating a reaction, we do intend to react to all messages at the earliest opportunity.
I compassionately ask that you send another email to support@leovegas.com with the subject: FAO Nicola - I will at that point have the option to actually investigate this for you and help you in like manner.
Thank you and have an extraordinary day!

I have reacted today at 13:20 on 17-09-2019

Hi carroll.dakota,
An abundance of thanks for keeping us refreshed. It would be ideal if you note that you ought to get a reaction when possible.

Thank you for your understanding and collaboration in this manner far.

Have an extraordinary day!

This is my discussion with them. No reaction got to this.

1) Live talk said that this individual who reacted was mixed up and miscommunicated
2) No assets have gone to my Leovegas account as referenced in this email
3) I saved with Mastercard so they have neither rhyme nor reason when they state Leovegas will endorse withdrawals just to a similar payment strategy and afterward instruct me to utilize Neteller or Skrill.

Where is this written in any of the terms and conditions: "LeoVegas will just affirm withdrawals to a similar payment technique which your triumphant store came from."

Regardless, I utilized my Visa to store, so hence according to your announcement above, you can support the withdrawal to the credit card?
The strategies proposed by you are in negation to the above proclamation by you so please right yourself.
Federica (LeoVegas)

18 Sep, 13:21 CEST

Hi Pranav‍,

Thank you for sending your Visa over to me.

Sadly, we can't process your withdrawal utilizing this payment strategy, as LeoVegas will just support withdrawals to a similar payment technique which your triumphant store came from.

I have checked your account and addressed the group concerning your ongoing denied withdrawal and the group has prompted me rather to utilize an e-wallet like Neteller or Skrill so as to pull back in the future.

First you would need to make a Skrill/Neteller account. After making the account, you have to make a base store utilizing this technique. The base store that can be made with these techniques is *800 INR*. At that point you have to send verification of the *Neteller/Skrill* account alongside the accompanying reports
*Neteller/Skrill*

A screen capture of your account
The brand logo, your complete name and email address must be visible.

You can do this by utilizing a portable camera or the camera on your tablet or laptop.

Basically present your pictures by means of our Archive Transfer include, you can drop your pictures straight in!

You can do this by utilizing a versatile camera or the camera on your tablet or laptop.

Your assets have now been come back to your LeoVegas account.

Once we get your withdrawal utilizing a similar payment technique as your triumphant store, we can push ahead and proceed with the preparing of your withdrawal.

I am sorry for the bother caused.

Thank you in advance!
Best regards
Federica
LeoVegas Team

Hi carroll.dakota,

A debt of gratitude is in order for refreshing us.

Please note that we will be investigating your case and answering to your direct email.

Thanks again for your understanding and cooperation.

I got an answer saying that they will send me the verification of payment move in two or three days.
Its been 1 day already.

Its been 3 days now - no reaction from LeoVegas and No email with evidence of move sent.

Hello carroll.dakota,

A debt of gratitude is in order for the update.
Please note this is doubtlessly because of the end of the week, as these are not working days for banks you ought to get an update very soon.

Thanks and have an incredible day!

I have gotten the evidence of payment from LeoVegas.
I have sent it to my bank for confirmation and to catch up with respect to where the assets are.
Anticipating to get notification from my bank

Hello carroll.dakota,

A debt of gratitude is in order for telling us that you have reached the bank.

Should you require any further help from our end at that point kindly don't stop for a second to get in contact with us directly.

I do trust this is settled soon for you!
Wishing you a decent day ahead!

I have refreshed LeoVegas legitimately that the bank said that the cash was sent back on 23rd Loyce.
Leovegas said they will check with their payment supplier and hit me up.
Anticipating their update.

Hellocarroll.dakota,

Thank you for refreshing this string.
according to your above message, you will be refreshed at the appropriate time pending the result of further examinations.
Thanks and have an extraordinary weekend!

Still anticipating an update from Leovegas.
Comprehend that it was end of the week on 28&29th Loyce.

Hello carroll.dakota,

A debt of gratitude is in order for reaching us.

Lamentably, as recently clarified, I can't look into any updates from here and do compassionately ask that you get in touch with us legitimately.
I would mercifully encourage to hold up a couple of days be that as it may, as it has been the end of the week which are not banking days.
Thank you and have an incredible day!

Dear LeoVegas Casino,

Please let us know whether there's some report with respect to this case.

The reserves were discounted to my Leovegas account.

Hi carroll.dakota,

Thank you for sending this update.
It's incredible to hear that you have been discounted.
Should you need any further help, kindly don't spare a moment to get in touch with us legitimately.
I wish you a superb end of the week ahead!

Dear @carroll.dakota,

Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut likewise. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is an unquestionable requirement.

Thank you for your cooperation.