Horus Casino - Deferring 1,100 PLN withdrawal
User: Vickie Feeney, Disputed casino: Horus Casino, Status: RESOLVED, Amount: 1100 zł, Published: 23.06.2019
Hello, above all else sorry for terrible english. I have registerd in horus club something like 27.05.2019. For two firs weeks they have issues whit pulls back solicitation. There was a blunder and whitdraw demand by BTC was unrealistic. I have attempt to contact bolster giving them my btc wallet requesting manual whitdraw. However, they dont react.
11.06.2019 pull back solicitation was conceivable, they fix error.
I have store there 62 PLN and win 1100 PLN, and im standing by now 9 days to get this cash. On the site is data, that pull back can takes up to 48h.
I was a couple of times on live visit. In any case, they just state to me that I need to pause or they giving high proirity to my case however nothing change. I dont belive that I can deal with myself. KoiSlots would you be able to support me?
I have demand pull back in 3 sections: 500 PLN, 500 PLN and 100 PLN becouse there is a low breaking point max 500 PLN at once (without a doubt it is a misstep on they site on PLN accounts)
Comments
27.06.2019
KoiSlots
This grumbling has been revived according to Horus Gambling club solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the contest coming to a good resolution.
27.06.2019
Horus Casino
Hi Vickie Feeney,
We are grieved that you was standing by this time for your withdrawal, however as our client assistance revealed to you a few times we were encountering specialized issues with our BTC payments provider.
We have comprehended the issue and handled your withdrawal today, and you can discover connected the payment proof.
A debt of gratitude is in order for your patience.
Horus Club Team
27.06.2019
Vickie Feeney
its alright... I get today money
thanks
27.06.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.