Extra Vegas Casino - Sitting tight seven days for my payment
User: Lessie, Disputed casino: Extra Vegas Casino, Status: RESOLVED, Amount: 600 $, Published: 01.06.2019
I have continually been in contact with additional Vegas
My cash $600 was affirmed on the ninth of may I have continually messaged & been on live talk
The pardons are it's there time zone it's really 8 days so ought to have been in my account now
I'm tired & dismal keeping contact with them
I have sent 8 messages no answer at all now there saying an additional 10 hours till there back there to answer
I got an email affirming my cash would be in my account on Friday the seventeenth of May no cash in my bank
Please would you be able to help correct this
Email is attached
Comments
02.06.2019
Lessie
Still being palmed off had 2 separate messages saying 1-2 days cash ought to be in my bank from a man named Eric
Then another email from Nicole expressing an additional 7 days considering it was endorsed on the ninth May
Nicole likewise expressed in an email I would get my cash on the seventeenth
Continually being advised it's being arranged
No messages again
Have continually been chatting on talk with bunches of various individuals saying I will hear back no answers yet
It's well over the 7 days
02.06.2019
Lessie
Getting blended messages
Now saying bank issues there end
Tired of the excuses
06.06.2019
Extra Vegas Casino
Hi Lessie,
Please note that sadly, because of specialized challenges experienced by the bank, the Accounting group needed to reissue the payment. The assets will arrive at your account in most extreme 5 business days (from 22 May) and the Accounting group will stay in contact meanwhile also, on the off chance that you need any additional data with respect to the payment.
We apologize for any bother brought about by this and we value your comprehension in this issue, we are anticipating got notification from you when the rewards contact you.
Best Regards,
Fredrik
10.06.2019
KoiSlots
Dear @Lessie,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.
11.06.2019
Lessie
All finished sorry for the postponement
Couldn't sign in for some obscure explanation
Cash is in my bank thank you
12.06.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.