Eclipse Casino - Won't respect guaranteed discount
User: Jasen, Disputed casino: Eclipse Casino, Status: RESOLVED, Amount: 175 £, Published: 26.10.2019
Hi I have been having issues getting my discount from overshadow gambling club I have been back and fore In visit alongside likewise messages they have expressed that my 125 would be arranged then they disclose to me that the no longer work with the organization that wrongly took the cash then they revealed to me they will do a bank move yet all they continue doing is rationalizing not to pay out the discount I was told in talk I could have I have all the evidence to transfer yet for reasons unknown I cannot perceive how to transfer so please keep this on here till I transfer all proofs
Comments
26.10.2019
Jasen
I have had an email saying that they presently have sent 175 to my bank so will tell u result in not many days
26.10.2019
Jasen
This is email off of them
30.10.2019
Eclipse Casino
Hello Jasen,
Thank you for your post on KoiSlots.
We have been educated by the Fund Group that the payment in the measure of 175 GBP has been effectively sent to the financial balance gave from your end.
Should you have any inquiries - it would be ideal if you don't hesitate to contact our all day, every day benevolent Live Help team.
Sincerely,
Overshadowing Casino
30.10.2019
KoiSlots
Dear @Jasen,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut likewise. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.
Thank you for your cooperation.
30.10.2019
Jasen
Can now close case got discount at the beginning of today thank u
30.10.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.