Dream Vegas Casino - More than one month looking out for discount
User: agorczany, Disputed casino: Dream Vegas Casino, Status: RESOLVED, Amount: 500 $, Published: 15.05.2019
I played in Walk 17-and as yet pausing. They said my rewards of 500 was sent on Walk 17, at that point said it returned to them. I asked not certain for what good reason that is the point at which I have gotten winning a few times into my acct no issue. They keep on requesting additionally banking data including a void check, again and again requesting all the more banking and an announcement to show I didn't get anything.
Told them they have more information at that point required I'm still waiting.
Comments
16.05.2019
Dream Vegas Casino
Hi agorczany, great afternoon!
A debt of gratitude is in order for sending us your comments.
We have sent your case to the pertinent group and we will returned to you once they send us a goals on your matter.
Meanwhile, have as a main priority that we may take somewhat longer since we are in a bank occasion end of the week, yet we will watch out for your case and please don't hesitate to reach us by means of live talk in the event that you have any further questions.
Have a decent weekend.
Dream Vegas Casino
16.05.2019
agorczany
I'm befuddled as I sent in my bank articulation again to you seven days prior according to your solicitation. This should've been dealt with as I was advised my rewards returned to you and still don't have an explanation regarding why. I have been experiencing this from Walk 17 and it's Currently May 3.. this is uncalled for to such an extent that I need to ask for my winnings.
16.05.2019
Dream Vegas Casino
Hi agorczany,
A debt of gratitude is in order for your respond.
As referenced, we need to hold on to get more data from the office that is currently checking your case.
We will include this last remark you have send to us.
Regards,
Dream Vegas Casino
16.05.2019
agorczany
Thank you, simply need this pressure over..
20.05.2019
KoiSlots
Dear Dream Vegas Casino,
Please let us know whether there's some report in regards to this case.
20.05.2019
Dream Vegas Casino
Hi @KoiSlots,
Much obliged for your respond.
We are as yet holding on to get more data from the division that is presently checking the case. We are pursuing them.
Regards,
Dream Vegas Casino
20.05.2019
agorczany
This is essentially unbelievable. I am as yet pausing. I played and won. Walk seventeenth you state you sent me my rewards, April 8 I didn't get it. So from that point on I have sent all of you my own data according to your solicitation to give you I didn't get it. Was told for reasons unknown the cash returned to you, again not certain why. I approached you for your supplier with regards to who you utilized so I could look at it as they may have been some issue through the banks, nothing was sent to me, this should be done Now!!!
23.05.2019
Dream Vegas Casino
Hi agorczany,
We have been educated that we endeavored to pay you yet anyway the assets came back to our account (this was because of erroneous subtleties being recorded); we along these lines mentioned a bank explanation so as to re-endeavor the exchange.
We have been in contact with our Hazard Group who affirmed that they endeavored the exchange 2 days back; we would anyway just know for sure in around 2 - 5 business days from there on whether the assets were effectively handled or not.
Would you be able to check if the establishes have arrive at your account? On the off chance that this isn't the situation, we may need to demand an augmentation on this contest; in view of the above.
Regards,
Dream Vegas Casino
23.05.2019
agorczany
I got it this morning.
Clarify the explanation would be acceptable to know.... I got different rewards in my account a similar route with no issues..
23.05.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.