CrownCas Casino - Slowing down practices/postponed payment
User: Kayley King, Disputed casino: CrownCas Casino, Status: RESOLVED, Amount: 2000 €, Published: 29.09.2019
Unfortunately I am encountering a postponed payment from 15 September at Crowncas Casino.
I joined through the connection from here to attempt my karma in this new gambling club, I saw their positioning is alright and they have my fav. games additionally a pleasant invite reward with straightforward and clear terms, so I saved, took the 150% W.B and completed the bet properly.
I was fortunate and I truly appreciated the minutes winding up with 2k that night when I chose to pull back by banktransfer.
I've sent in my archives and after 2 days (17 September) I got an email from Crowncas support/payments: my account is completely confirmed and my pull back is on its way, it can take up to 48h when obvious on my bankaccount, up until now so good.
Excited as I wer,..unfortunately 4 business days past (19 September) and I got no payment yet :(
I chose to composed an email about whats wrong ...support composed back and said .,,they will check their bank and hit me up asap. 21 September I composed again and I asked them to tell me for what valid reason the delay.
22 September I got an answer that they will refresh me most recent on Monday 23 September shockingly until today 24 September no email, no update.
Although you should give new club some an opportunity to complete their things I did some examination about Crowncas gambling club on KoiSlots and I can see the proprietor ''Stage5'' holds more casino's, the point at which I delved somewhat more profound into this gathering I can see they have a great deal of extremely since quite a while ago postponed payments objections here, in any case for the most part are fathomed. I would be satisfied to see my case understood also, Might you be able to please support me ?
Comments
29.09.2019
KoiSlots
Dear @Kayley Lord,
Please make a point to refresh your grumbling in like manner and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for coordinating the KoiSlots Grievances Team.
30.09.2019
Kayley King
Thank you, the contested sum is € 2000
30.09.2019
CrownCas Casino
Dear Kayley King,
We are shocked that the cash has not yet shown up on your account. We have made a solicitation to the bank and will report it when we have criticism. Much obliged to you for understanding.
Best Regards
Group Support
30.09.2019
Kayley King
Thank you for your reply.
Really I am wating for that criticism, on which I ought to be educated most recent Monday 23 September.. that didn t happen unfortunately.
Ideally you can conclude this circumstance truly speedy from now
Thank you in advance
01.10.2019
CrownCas Casino
Hi, extremely upset for the burden , the cash was sent effectively and we got the data from the bank that it may be on ur account later on today if not it is 100% on your account on Monday.
For verification of payment we sent u wire move duplicate by means of email since it contains classified information.
01.10.2019
Kayley King
Hi,
Payment got : ) this issue is unraveled
Likewise I got the payment receipt which expressed the withdrawal is handled accurately in a timley way clearly something turned out badly with 1 of our banks.
I might want to say thanks to Crowncas backing and KoiSlots group, extraordinary help very helpfull
Cheers
01.10.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.