Cool Cat Casino - Deferred payment alongside different issues

I have had issues with this club since the very first moment. I saved by means of bitcoin utilizing a promotion code. Per the promotion codes rules on the off chance that a store was made through bitcoin, at that point pulling back by means of bitcoin is a choice. After satisfying the extra prerequisites I went to pull back and bitcoin was impossible. So I jumped on the visit with help and was revealed to it was a charge card store and they had a director gotten through the solicitation for me simply subsequent to clarifying that I don't have a Visa and I furnished them with the square voyager subtleties indicating the exchange in bitcoin and afterward the specialist continued to give me an inappropriate email delivers to send my archives to. Upon that solicitation being denied I got back on talk and inquired as to why. I was then informed that they didn't get my records. So this time they gave me the right location to send my documentation to and had an administrator returned the solicitation through for a bitcoin pull back. Close to getting off of visit those messages were on their way. After two days my solicitation gets denied once more.. So now I figured I better beginning getting these discussions recorded. So back on talk I go and they said they haven't got my reports once more. Here is the place their untruth begins to break separated. I addressed two reps today on visit. The principal rep couldn't discover my email and subsequent to giving them the email address that I sent it from, the day, and time it was sent he returns to state that its missing something. A screen capture of myself holding two types of ID, and the days paper. How might he realize this was missing on the off chance that they never gotten the email? I told the rep that I don't get the paper and was reluctant to go spend my well deserved cash on a paper that I won't read distinctly to get my assets. I offered an option of a bit of paper in which I compose the date on. TBH this is much more than is normal from any crypto trade doing a kyc at any rate and they handle far more cash regularly than any of these club. In addition I moved toward how me would be able to hold two types of ID (one in each hand) and a newspaper(hand number 3) yet still locate a fourth hand to take a selfie that can show this unmistakably. I additionally clarified this was not a prerequisite that was advised to me by the past reps I had addressed about this issue. I was then given issues again attempting to have the rep present the bitcoin pull back once more. I had clarified that I don't have a credit/plastic or a financial balance and on the off chance that I ever need money I simply go to a bitcoin atm, so there was no chance that the store was made by means of Visa. The rep at that point said he would place a note in my account saying that I lean toward bitcoin as a payment choice yet it would at last be up to their fund division, which had just wanted to get through the two different solicitations. So now I am left with no solicitation, and sending my records once more. I don't care for sending individual data over the web for what it's worth in addition to being told 1. an inappropriate spot to send it to and 2. them saying it was not gotten and it is some place in some advanced space that I have now no clue who is in control of reports that could without much of a stretch be utilized to counterfeit my id. I have had effective pulls back from different gambling clubs like mega7's through bitcoin without issue and all I required was my two types of ID and a selfie with a $5 greenback which I get the chance to keep and not spend on a paper which I will never peruse. I have no issue presenting that photograph to them if that is adequate given they utilize a similar payment processor. All things considered I simply need the cash I won no nonsense. Appended to this grievance is the last discussion I had with help, a screen capture of the email that I had sent to them with the necessary reports less the selfie, a screen capture of the email I simply sent with the selfie and a $5 greenback and a selfie with a bit of paper with my written by hand date, and a screen capture demonstrating that their system thinks it was a charge card exchange and the denied demands, and a screen capture of the square pioneer indicating the bitcoin exchange and a screen capture of my btc wallet indicating the sent assets. It would be ideal if you help ask gamblers.