Casino Superlines - Postponed $1,300 Withdrawal
User: buford.ward, Disputed casino: Casino Superlines, Status: RESOLVED, Amount: 1300 $, Published: 03.07.2019
Dear KoiSlots,
In the accompanying message I might want to report an issue in regards to Club Superlines.
On Friday 21-06-2019 I did a store of a sum of 700,- and went to the blackjack table and made 1300,- of it.
After that I succesfully did a pull back on the site and following 1 day they requested that I transfer the necessary archives.
I've succesfully transferred them and they got following 24 hours affirmed by money office. Today 23-06-2019 I requested a report in regards to the pull back and they revealed to me it would be prepared after another couple of days.
I asked the client care to close my account for 7 days (To keep myself from losing my triumphant reason the long pull back time span) and got the accompanying e-mail:
Hello [name],
Congratulations on your rewards! Prior today I attempted to call you yet your number doesn't appear to work, might you want to give us your present phone number?
I additionally observe that you need to close your account for seven days while things are going so well!
I need to urge you to capitalize on your force and to win even more.
Sincerely,
Casper,
Superlines Gambling club Support
I'm stressed over this club and my payout, since they do everything to keep me playing and let me lose my winnings.
Hope KoiSlots could take care.
Comments
04.07.2019
Casino Superlines
Dear buford.ward
We have researched your interests and we see that you made the withdrawal demand on the 21st of June 2019.
In spite of being the end of the week the Check Group have surveyed your archives and they were acknowledged on the 22nd of June 2019. Further, we can affirm that as of the 23rd of June 2019 your account has been bolted (break) as you have concurred with Club support.
As per the T&C's of the Gambling club Superlines;
''We plan to process all withdrawal demands inside 1-3 business days from the time that we check all the mentioned documentation.''
Please try to remain exhorted that your withdrawal has been endorsed for quick payment.
Kind regards
Gambling club Superlines
04.07.2019
buford.ward
Dear CasinoSuperLines,
In reality case is unraveled by tomorrow,
Yet they would prefer not to close my account and give everything to keep me a shot there site [due my mindful gaming]
Wish to see my account shut ASAP
05.07.2019
Casino Superlines
Dear buford.ward
The account group has affirmed that your withdrawal was paid yesterday.
Compassionately let us know whether you have gotten the assets. Further, we see that your account was at that point closed.
Kind regards
Gambling club Superlines
05.07.2019
KoiSlots
Dear @buford.ward,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut likewise. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is an absolute necessity.
Thank you for your cooperation.