Casino Moons - Deferring $1,100 payment for more than about fourteen days
User: Devyn Schaden, Disputed casino: Casino Moons, Status: RESOLVED, Amount: 1100 $, Published: 29.07.2019
Dear Sir/Madam,
I have played at Club Moons and when I might want to demand for withdrawal of USD1100 on first of July, until today, which is over about fourteen days, I despite everything don't get my payout. My account with them has been completely checked as I furnished them with my worldwide visa and bank proclamation.
Their answer appears to be nothing they can do aside from that I need to demand withdrawal again pending their last account check. This is a lot as taking over about fourteen days for confirmation intention is making no sense.
Thank you and I trust Gambling club Moons can see my grievance here and they can assist on my withdrawal request.
Comments
30.07.2019
Casino Moons
Hello,
We trust this message discovers you well.
Please make an effort to remain educated that your past withdrawal demand was declined because of the way that your account has been haphazardly decided for a Confirmation Procedure. This comprises of The board choosing a couple of irregular accounts with pending withdrawals, so as to survey all account action, including recently gave records and game meetings.
In any case, the new payout demand that you have set on the account has been affirmed and the assets should contact you inside greatest 24 hours.
Thank you for your understanding and comprehension. For any additional data, kindly don't stop for a second to get in touch with us.
Respects,
The Gambling club Moons Team
30.07.2019
KoiSlots
Dear @TANGBINGHOONG,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is an unquestionable requirement.
Thank you for your cooperation.
31.07.2019
Devyn Schaden
Payout got effectively. The case may shut now.
Thank you so much!!
31.07.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.