Casino Gods - Postponed confirmation which prompted a Bogus reward break guarantee
User: Leonel, Disputed casino: Casino Gods, Status: RESOLVED, Amount: 252.85 $, Published: 11.08.2019
I joined to this gambling club on Saturday July 27th 2019 kept played like typical lost which is fine however as a component of the welcome reward I am qualified for 30 twists day by day for 10 days on day 3 of that advancement on Tuesday July 30th I figured out how to sit and bet the whole sum and left myself with $94 or something to that effect I chose to pull back $80.00 to trustly which I thought would be excessively speedy as that is the general purpose of trustly and purchase a white hare reward for $10.00 AFTER!!! (If it's not too much trouble SEE Connection Underneath) the withdrawal was in progress.
The following day July 31st I got requested confirmation which was somewhat weird as the new UKGC requests this BEFORE I am permitted to play (so I thought I was at that point checked as I play on there other sister destinations) following 2 days I got told that my visa picture was declined abnormal as I have utilized this image as verification for well more than 5 years and again on there sister locales beginning/vegas legend none the less I did as they asked gave 2 pristine archives completely clear nothing for 72 hours today then I got an email today Monday fifth of Aug expressing "I have checked with the significant division and I was educated that the purpose behind appropriation was inconsistencies during the game play, it would be ideal if you be instructed that there is a number regarding reasons where an anomaly may happen during game play which is referenced in the extra terms and conditions, it would be ideal if you allude to the term number 15
For the total extra terms & conditions please observe: https://www.casinogods.com/en-eu/termsandconditions/generalbonus"
Now this is a colossal amazement I never wagered all the more then least wager as I am a serene speculator and do it for no particular reason and to unwind so I never play gambling club table games so its incomprehensible for me to put sporadic wagering where I am ensured cash back and so forth they can't mention to me what game what time what day anything of the sort.
The greatest stun is that I past got told 4 days earlier on Thursday first of Aug that my withdrawal has been Affirmed checked and confirmed (see joined photograph) so for what reason was this break not discussed at that point? why out of nowhere feels like since I didn't switch they needed to accomplish something different feels odd bizarre and peculiar. I am a low stakes player like I referenced so I am doing whatever it takes not to flee with $1000's here I would simply like the assets I know I deserve.
Many much obliged for any help
Kind regards
E.Wlund
Attachments are the help disclosing to me my withdrawal was affirmed/allegation of the reward term I broke/time of withdrawal and afterward likewise the time I purchased the white bunny reward which was AFTER the withdrawal time! I have likewise incorporated the report they gave me for the whole turn history of that day I am uncertain if ask card sharks have the product to see it so I have incorporated a connect to the record here : https://docs.google.com/spreadsheets/d/1CrkuBKfbogUyBsb9gNJImgjcoSBU7amcME2hRzaCjqU/edit?usp=sharing
Link is to give my whole gaming history! furthermore, obvious that the white reward purchase was with Genuine finances along these lines not remotely a flooding during reward player as you can plainly observe I wager the base sum each turn of my reward funds!
I just might want to know where the unpredictable game play is? They can close the account regardless of whether its baseless in light of the fact that its there option to do as such however clearly they can't permit me to play let me win at that point choose to close the account and void rewards without a legitimate explanation I think there is proof past sensible uncertainty so please help ask gamblers.
Comments
11.08.2019
KoiSlots
Dear @Leonel,
Please make a point to refresh your protest likewise and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for collaborating the KoiSlots Protests Team.
11.08.2019
Leonel
Hello sorry the aggregate sum that was in question was $80.00 I they have give me back $20.00 (my store) and revealed to me I can take that and afterward account shut however I won't acknowledge that I won the $80.00 without disrupting any guidelines or infringement its fine they wish to close my account its inside there rights yet not after I have mentioned a withdrawal and basically drop that under bogus claims.
So the aggregate sum they owe me starting at now is $60.00 added to my account so I can withdrawal it all
Much obliged for the help!
16.08.2019
KoiSlots
This grievance has been revived according to submitter's solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the contest coming to a good resolution.
25.08.2019
KoiSlots
This grumbling has been revived according to Gambling club Divine beings solicitation and KoiSlots Grievances Group might want to give it one more help out the two gatherings required into the debate coming to an acceptable resolution.
25.08.2019
Casino Gods
Dear Leonel,
We have sent all proof to the KoiSlots group and they will survey from there.
Thank you
25.08.2019
Leonel
I sincerely don't perceive what more proof is required then what I have just given you decide not to react for more than about fourteen days now out of nowhere you have proof considerably after I have approached multiple times for a clarification of the inconsistency in my wagering during the wagering.
I anticipate seeing the result of this.
26.08.2019
Casino Gods
Dear Leonel,
We have proof that you have penetrated our Terms and Conditions 12.1.1. Sharing account certifications or joint use with different players or substances and Conniving with other third parties.
This has been sent to the KoiSlots group to review.
Thank you
26.08.2019
Leonel
Well as a matter of first importance that isn't what you guaranteed and that isn't what you relinquished assets for doubtlessly your not permitted to concoct more reasons and more terms now it was quite clear you let me know because for anomalies in wagers currently you're stating an alternate explanation? how on earth might you be able to guarantee what your asserting with proof? me and my accomplice both play on your locales and sign in from a similar IP when we are as one some of the time at my place at some point at his yet we never have played on one another's account that is the general purpose and reason we each have our own accounts.
I trust other's can consider this to be a guide to remain away this over $60.00 god help on the off chance that someone won a better than average sum here.
26.08.2019
KoiSlots
KoiSlots Grumblings Group has been furnished with enough data and proof for sake Gambling club Divine beings the board in respects of this objection to affirm and legitimize the club actions.
Based on the abovementioned, KoiSlots Protests Group think about this case as Settled and it is currently formally shut. If there should arise an occurrence of a conflict with our choice we remind player that further help on this issue could be mentioned from the applicable administrative body.