Casimba Casino - Slow on playing my withdrawal
User: marvin23, Disputed casino: Casimba Casino, Status: RESOLVED, Amount: 6867 £, Published: 30.07.2019
I won £6,700 playing the openings with Casimba. I pulled back my cash on the eighteenth and was told on the twentieth that my account was 'confirmed'.
Please see my connections.
However my cash despite everything stays in the Casimba balance. I have asked about day by day on live visit and they continue saying it will be prepared, yet it never does.
I'm expressing to imagine that they don't have the cash to pay me...
Thanks Ask Gambler.
Comments
09.08.2019
Casimba Casino
Hi marvin23
We are currently checking your case and we will returned to you when we have news.
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Regards,
Casimba Casino
09.08.2019
KoiSlots
This grumbling has been revived according to Casimba Club solicitation and KoiSlots Objections Group might want to give it one more help out the two gatherings required into the contest coming to an agreeable resolution.
13.08.2019
KoiSlots
Dear Casimba Casino,
Please let us know whether there's some report in regards to this case.
18.08.2019
KoiSlots
This objection has been revived according to Casimba Club solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the debate coming to an agreeable resolution.
18.08.2019
Casimba Casino
Hi @KoiSlots
We have sent you an email with data about this case.
Expresses gratitude toward @KoiSlots!
Regards,
Casimba Casino
19.08.2019
Casimba Casino
Hi marvin23
I trust everything is great on your side.
In regards to your case, we cause you to notice Provision 7 of our Terms and Conditions https://www.casimba.com/en/terms which affirm "No withdrawal will be handled and reserves can't be pulled back from your account until: (I) Confirmation Checks have been agreeably finished; (ii) payments have been affirmed; and (iii) you have followed some other withdrawal conditions, explicit guidelines and limited time terms identifying with your utilization of the Site as well as influencing your account (for instance, any pertinent extra terms). It would be ideal if you note that Confirmation Checks remember checks for your character, age and spot of living arrangement."
We note that the important checks have since been finished up and your assets were handled on 26 July 2019.
@KoiSlots We have sent you an email with data about this case.
Regards,
Casimba Casino
19.08.2019
KoiSlots
Dear @marvin23,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.