Bronze Casino - Postponed withdrawal with no data from gambling club
User: adrianna.reichel, Disputed casino: Bronze Casino, Status: RESOLVED, Amount: 200 €, Published: 29.05.2019
Hello
This is my first objection , I ought not utilize it before in various gambling clubs
I made store 16/05/2019 and began playing in same day , extra has been bet .
So I chose pull back 200E . 17.05 08:35 am I sent all reports for endorsement and got call from gambling club to affirm and affirm my " individual" .
Now just what I got is :
Ticket ID: SZC-636-57894
Department: Bronze Club Support
Type: Withdrawals
Status: Closed
Priority: Normal
but I was asking On the web talk bolster scarcely any occasions and they advised to me " still in progress" or " return later "
it schoud be done in 1 day-2 days
as EWallets Withdrawal Times : 0-24 hours
Thanks ahead of time for help
Comments
03.06.2019
KoiSlots
This protest has been revived according to submitter's solicitation and KoiSlots Grumblings Group might want to give it one more help out the two gatherings required into the question coming to an agreeable resolution.
04.06.2019
adrianna.reichel
Small update from my side :
following 6 business day I approached live visit for clarification and this is the thing that I receive:
Administrator Matthew has joined the chat.
Welcome!
How are you?
Hello
10:45
would you be able to please check for me
with reference number 441883,
today is 6 business day
I don't know what's up here
let me check one moment
10:47
of the 200 euro?
yes
10:48
its been paid to ecopayz
to my ecopayz ?
10:51
from what I see
ecopayz is adhoc
10:52
however I despite everything can't see it
let another 1 business day to pass you ought to have the option to see it then
I don't comprehend why?
5 is 5
and I have as yet nothing from "YOU"
please send me subtleties from transaction
?
it ought to be with you in the blink of an eye Krzysztof
07.06.2019
Bronze Casino
Dear adrianna.reichel
We value you drawing this issue out into the open. We will examine your interests and update you here when possible.
Kind regards
Bronze Casino
08.06.2019
Bronze Casino
Dear adrianna.reichel
The account office affirmed that your rewards were effectively paid to your named technique for payment on the 30th of May 2019.
Generously let us know whether you have gotten the funds.
Kind regards
Bronze Casino
08.06.2019
KoiSlots
Dear @adrianna.reichel,
Please make a point to refresh your issue in an auspicious way and let the KoiSlots Objections Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in a convenient way is a must.
Thank you for your cooperation.
09.06.2019
adrianna.reichel
HI Yes
following 13 days I got my reward''
Thanks
KW
09.06.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.