Bovada Casino - Bitcoin money store not credited
User: Emmanuelle, Disputed casino: Bovada Casino, Status: RESOLVED, Amount: 190 $, Published: 28.09.2019
Let me start this by saying I have been quite a while Bovada client and have had zero issues in the past with them. I've made over presumably 50 bitcoin stores and have never had any issue. Recently I made a bitcoin money store of $190 that was affirmed through my bitcoin wallet yet never credited to my Bovada account. Normally I was stressed over this since I've never had any issues. I contacted Bovada multiple times. The first occasion when they reacted by saying not to be concerned they would process my withdrawal - in spite of the fact that I was reaching for a store. The last multiple times they disclosed to me it would require some investment to process. I feel like this measure of time is not, at this point sensible and that a blunder has happened. I'm making some hard memories getting any assistance from Bovada.
Comments
21.04.2019
Bovada Casino
Hi BFELBER57,
We apologize for the postponement as it's taking longer than expected for the examination to conclude.
We'll have an individual from our administration group audit your account and connect with you shortly.
Regards,
Bovada Service
21.04.2019
Audra Kulas
Deposit was credited today. Much obliged Bovada and Ask Gamblers.
22.04.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.
02.10.2019
Bovada Casino
Hi Emmanuelle,
We'll have an individual from our administration group audit your account and connect with you shortly.
Regards,
Bovada Service
03.10.2019
Emmanuelle
Just needed to refresh this. Have not yet heard anything from Bovada.
06.10.2019
Bovada Casino
Hi Emmanuelle,
We see that an individual from our administration group exhorted you on September 26th to send us a screen capture of the wallet address you send the assets to.
We despite everything haven't got this data yet, if it's not too much trouble send this in at the earliest opportunity with the goal for us to examine this matter.
Regards,
Bovada Service
06.10.2019
Emmanuelle
I answered to the email with the mentioned pictures that day they inquired. In any case, in any case, I will send them again.
08.10.2019
Bovada Casino
Hi Emmanuelle,
An individual from our administration group looked into your screen capture and the location you sent the assets to doesn't coordinate the wallet address that was given by our website.
Please check your other bitcoin money wallets or different accounts as you could have sent it to another wallet.
Regards,
Bovada Service
12.10.2019
KoiSlots
Dear @Emmanuelle,
Please let us know whether there's a report in regards to your progressing grumbling. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut in like manner. If you don't mind remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.