Betway Casino - Withholding 100K+ balance without any further explanation

User: STEPHANKO, Disputed casino: Betway Casino, Status: RESOLVED, Published: 03.03.2020

Hello there,
I pay my account at Betway 14.07 and 15 July 2018 the euro 87290,00. I won 100321,83.- euros. The Betway but do not want to pay the money to me.
I want to ask documents. Betway all the files I sent.
All files are correct. I have done nothing wrong. But now, when I try to log in, I can not log in. It appers: ". Your account has been temporarily suspended further assistance please login again or short term, please contact customer support."
When I contacted customer support, and asked what was my room money, do not give me an answer.
This is not serious. I have money in my account. I want to pay for it. In the non-payment and do not give some answers.
Can you help me solve this problem?

Thank you



Dear everyone, Please inform the representative of the casino's management announced Betway willing to do everything within the scope of their authority are resolved at their outstanding AGCCS case, this complaint is reopened. KoiSlots complaint happy by giving the team the success of any of these old cases to solve an additional opportunity to assist.

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