21 Dukes Casino - Account shut because of a few "irregularities" found
User: schuyler24, Disputed casino: 21 Dukes Casino, Status: RESOLVED, Amount: 300 $, Published: 01.10.2019
I had quite recently kept my assets was 30 mins in to playing and brain you was winning I was up to over $300 when all of abrupt it bolted me out and afterward said when I attempted to log back in that my account had been crippled and to contact live work area (which I couldnt do) or email which I sent numerous day by day nearly and wasn't until 4 or so days after the fact that I got an email that didn't come up in inbox nor did it go to spam I needed to look through it up in my inbox search bar to see the answer... That my account had been closed down because of "a few irregularities" who knows what that even methods? I don't have the foggiest idea what they are reffering to thinking of it as was steady enough for my cash to be stored again and I'm certain id know my own name, address, number and bank subtleties so not a thing is conflicting about that... So please clarify what this implies? It is anything but a copy account or another account it's one I use in my name and kept from. Beforehand and it appears as though they were upbeat enough for my obvious conflicting account to store my predictable cash in to there conflicting clerk... Unsettled I need a discount and perhaps an explaination of precisely what these 'clear a few irregularities on my now handicapped account are
Comments
03.10.2019
21 Dukes Casino
Hello,
We trust this message discovers you well.
Please note that your account has lamentably been limited by the Security Division, anyway it tends to be empowered when you furnish us with a legitimate Picture ID and Service Bill that is in your name, on the location that you have on your account and not more seasoned than 3 months. You can send the reports to security [@] 21dukes.com and they will be surveyed when possible.
Please note that your parity will be accessible when you log in.
Thank you for your understanding and comprehension, we are anticipating got notification from you.
Regards,
21 Dukes
03.10.2019
KoiSlots
Dear @schuyler24,
Please let us know whether you have collaborated the gambling club and sent the necessary administrative work. Please be in aware on the off chance that you neglect to react inside the given time KoiSlots Protests Group will have no other alternative however to dismiss this objection upon submitter's reluctance to cooperate.
05.10.2019
21 Dukes Casino
Hello,
We trust this message discovers you well.
Please note that the account has been empowered and the remainder of the equalization that had terminated meanwhile has been re-added to your account. The parity that lapsed was AUD 349.65, AUD 50 has been added yesterday to you, on visit, and AUD 300 have been included today, so they are now accessible in your equalization.
We trust they will present to you the good luck and we are anticipating seeing you on the web.
Regards,
21 Dukes
05.10.2019
KoiSlots
Dear @schuyler24,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.
Thank you for your cooperation.
05.10.2019
schuyler24
Thank you issue settled :)
05.10.2019
schuyler24
Problem fathomed and I am content with 21dukes reactions and capacity to acknowledge their missteps and fix it. Thank you
05.10.2019
schuyler24
Thanks once again
05.10.2019
21 Dukes Casino
Hello,
Thank you for hitting us up.
We are glad to hear that you came on the web and you put the assets into play. Kindly don't spare a moment to tell us at whatever point you need assistance with anything by any stretch of the imagination.
Good luck with the games!
Regards,
21 Dukes
05.10.2019
KoiSlots
Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.