William Hill Casino - Constant hindering of account and refusal of pulling back assets

After various long periods of not utilizing my account, I chose to revive it and begin utilizing the gambling club area of the site. I was having various issues reviving my account and was addressing different individuals on the live talk who were experiencing the way toward reviving my account. Each time it got revived, I took a stab at saving with another card as the old ones on my account were terminated and the account would get blocked when endeavoring to store a few assets. On first April, I addressed three distinctive client assistance agents and afterward an administrator for longer than 90 minutes (I addressed Khiechiel, Rhaine, Lawrence and afterward Michael who was a director, and was advised it'd take 48 hours to experience the extra security checks. After this, on fourth April I addressed Janine and the security issue in the long run got settled and I had the option to login and store and wager/play.

After my £250 store on fourth April, I made £120 benefit, so had a sum of £370 in my account. I needed to pull back my assets now, yet when I clicked affirm to pull back, they obstructed my account once more. I addressed Dwindle on the live talk and he revealed to me I'd need to sit tight 24-48 hours for extra security checks, where I'd at that point hear back through email from the board.

On seventh April, I despite everything hadn't heard back, so I went on the live visit again and addressed Christian S, who let me know there was no update. By this point it had been 3 days since my last talk where I was told it would be 24-48 hours.

On ninth April, I despite everything hadn't heard back. I addressed Bhanz who disclosed to me I'd hear back soon through email.

On eleventh April, I despite everything hadn't heard back, so I addressed Miguel on the live talk, who revealed to me I'd hear in another 24-48 hours. I additionally mentioned my live visit logs so I could present a conventional grumbling, which he said I'd get in 24 hours. I asked whether this would truly be the situation as I'd been informed that on numerous occasions and he consoled me it would be the situation as that is standard technique when answering to emails.

On fourteenth April, I hadn't got the live talk logs nor had I heard back with respect to my account being blocked, so I addressed Nyl and Bhanz. They at that point followed up lastly sent me the talk logs, however on fifteenth April, I despite everything haven't heard back in regards to my account being blocked, 11 days in the wake of being told I'd hear in 24-48 hours.

I need the cash in my account and it is turning out to be progressively disappointing not having the option to get to my account or pull back my assets. I need something to be done about it. I have all the visit logs as documents on the off chance that anyone requires to see them to cross check with what I am saying.