Syndicate Casino - Guaranteeing "we can't discover your store" significantly in the wake of sending store evidence
User: Estrella, Disputed casino: Syndicate Casino, Status: RESOLVED, Amount: 12 $, Published: 20.08.2019
Hello AG family, I have as of late been playing at syndicate club without any issues as of recently. I made a little store of. .019 bch and I before long understood the base for a bch store was .02. So I immediately included another store of .034 bch. I was educated that the underlying store was gotten yet kept,for exchange expense (a couple of pennies as you may have guessed). That was fine however when they have given me the go around for 3 days about the .034 store just to reveal to me they couldn't discover it, I figured the time had come to take it up with you all at AG to check whether you can get me out. I posted a few pics yet let me know whether there is whatever else I can do. Much appreciated guys
Comments
20.08.2019
Syndicate Casino
Hello, thank you for the solicitation.
Our Fund division will check the exchange with the payment supplier and get back with the response.
20.08.2019
Estrella
Hello and a debt of gratitude is in order for the reaction. Im somewhat frightened by the way that I have carried this issue to the consideration of your online help for as far back as not many days and im taking these measures to find a solution. Sick be standing by paitently for your reaction.
Thanks,
20.08.2019
Syndicate Casino
Hello, might you be able to please give the location you sent the referenced above exchange of 0.03478 BCH
20.08.2019
Estrella
I apologize. I thought it was appended to one of the first photographs I posted.
20.08.2019
Syndicate Casino
Thank you for giving the data.
We have gotten an official reaction from the payment supplier, the explanation cash has not arrived at the gambling club balance that you erroneously sent this measure of BCH to BTC wallet - 3C4gqmLKuAzhKzB4RVtFA5wjHyH3EcbLB8.
Sadly, because of Terms & Conditions 3.3.8, we can not recover that sum back.
As an altruism Syndicate Gambling club the board can offer you the Free Twists reward. You can recover it by reaching client assistance agent through Live Visit, accessible all day, every day for your convenience.
21.08.2019
KoiSlots
Dear @Estrella,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.
Thank you for your cooperation.
21.08.2019
Estrella
Issue resolved
21.08.2019
KoiSlots
Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.