Svenbet Casino - Deferred payment since February
User: frederique.ritchie, Disputed casino: Svenbet Casino, Status: RESOLVED, Amount: 150 €, Published: 12.06.2019
My check process was effectively finished sixth of February. The day after I mentioned a withdrawal and since than I have sent a great deal of messages with no assistance. Svenbet has not addressed any of my messages. I have likewise associated the talk group quit a couple of times and requested my withdrawal. The talk group has instructed me to get in touch with them by email and that the procedure will take the time it takes. Presently it is over 4 months since I made the solicitation and I am as yet standing by to get my money.
Comments
12.06.2019
KoiSlots
Dear @frederique.ritchie,
Please make a point to refresh your objection as needs be and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for collaborating the KoiSlots Protests Team.
14.06.2019
frederique.ritchie
The aggregate sum is 150 Euro.
14.06.2019
Svenbet Casino
Dear customer,
We are upset for your grievance and dissapointment.
Svenbet related group will survey your solicitation and we will hit you up when possible.
Kind Regards,
Svenbet Team
15.06.2019
Svenbet Casino
Dear customer,
We might want to advise you that your pull back solicitation is as of now sent and you ought to get the assets inside 2-3 working days in your bank account.
We apologize for the deferral and the inconvenience.
Kind Regards,
Svenbet Team
15.06.2019
frederique.ritchie
Svenbet, you let me know the very same 24th. of May. 2 1/after fourteen days I have not gotten my cash I'm still waiting.
15.06.2019
Svenbet Casino
Dear customer,
We might want to advise you that your pull back solicitation is as of now sent and you can check it in your History through your account.
You ought to get the assets inside 2-3 working days in your bank account.
Kind Regards,
Svenbet Team
15.06.2019
frederique.ritchie
I can't discover any history at Svenbet. I have attempted with both my telephone and Mac.
15.06.2019
Svenbet Casino
Dear customer,
You should tap on Equalization History and afterward select Pull back solicitation yet in addition select a particular time extend. If you don't mind note that the underlying pull back solicitation was on 07/02/2019.
Kind Regards,
Svenbet Team
16.06.2019
frederique.ritchie
@KoiSlots, my issue has been resolved
16.06.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.