Slots Magic Casino - SlotsMagic slowing down withdrawal
User: Augustine, Disputed casino: Slots Magic Casino, Status: RESOLVED, Amount: 252.85 $, Published: 24.08.2019
I've been attempting to pull back $252.85 from SlotsMagic since Aug fifth. Painful procedure completing check. Exceptionally difficult procedure attempting to refresh my Email address, that includes sending 6 photographs of me holding a visa close to my face. Different pull back endeavors that get dismissed and end up back in my accessible assets following 3 days. At long last got a withdrawal through to pending last Tuesday Aug thirteenth by means of E-move (ordinarily takes 24h-36h) I have auto store set up so once the assets are sent it's kept consequently, without tolerating it. I get an Email off help yesterday saying, hello there, would you be able to acknowledge the e-move please.
I cannot acknowledge what hasn't been sent and at any rate, it would of hit my account naturally had it been sent.
Whats the following move? Does anybody have any proposals. Held up 7 business days so far for payment and a sum of 2 and half weeks since first withdrawal attempt.
Comments
25.08.2019
Slots Magic Casino
Thank you for your feedback
Right off the bat, we mentioned you send in an image of you holding your ID on account of severe security strategies with respect to the difference in an email address. We have to know its really the right individual mentioning the difference in email address to keep away from the chance of a players account being hacked. This is for you own protection.
Checking you account I see the accompanying on the sixth of August you went ahead talk and requested to refresh your email address.
After that you went ahead talk twice again and were exhorted something very similar - this was on the ninth and tenth, 3-4 days after your first query.
You at long last sent the necessary pictures on the fourteenth and we refreshed your email address around the same time . It took 9 days from first being educated about the security demand until you really furnished it
Secondly,you kept with Interac and mentioned to pull back to Interac
The primary endeavor we made to send you your cash was declined and returned as mistake (not on our side yet on your banks side. They dismissed the payment.
The previous morning we re-presented the payment by means of Connect and are trusting that hanging tight for you will affirm receipt
Did you get the cash ?
The SlotsMagic Team
25.08.2019
KoiSlots
Dear @Augustine,
Please make a point to refresh your issue in an opportune way and let the KoiSlots Grievances Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut in like manner. If you don't mind remember that according to the AGCCS expressions giving updates in a convenient way is a must.
Thank you for your cooperation.
25.08.2019
Augustine
It's many reasons with SlotsMagic. I'm a functioning player with various gambling clubs. Confirmation and payment is all the time done inside two or three days. Slowing down strategies with the goal for players to get disappointed and blow the account balance. Try not to come on here creation out that you are a reasonable gambling club. You individuals ought to be closed down with the measure of protests on this site alone. I can't close by anyone's standards my account without self-barring. That risks losing future succeeding at different club on the off chance that they are at all identified with SlotsMagic.
My cash was paid today, when I opened up to the world and found support from KoiSlots.
Players be careful, there are huge amounts of a whole lot better online gambling clubs, so please remain away. This frightful trial is currently shut and the cash returned.
25.08.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.