Slots Cafe Casino - Declining to research game glitch
User: odessa.schaden, Disputed casino: Slots Cafe Casino, Status: REJECTED, Amount: 1500 $, Published: 24.07.2019
I was playing an opening that I visit frequently called Cricket Legends. There is an element where an arbitrary turn can toss columns of wilds on the screen to help get a major success. I had it halted with 5 of an image straight including 2 columns of wilds and the game just solidified on that turn and afterward reloaded itself and when it reloaded the turn was totally unique and I had lost rather than won. I promptly went to the visit in client support and they were deigning and troublesome and would keep on giving me conventional reaction. I attempted to transfer the screen captures to show them in the visit yet they make as far as possible so little deliberately to burden you. Subsequently I needed to send it by Email and they disclosed to me they would react inside 24 hours. I sent everything with the screen captures and got no reaction. I at that point returned into the visit and they guarantee they never got my Email so I needed to send it again and cause them to affirm they seen it while still in talk and again they disclosed to me 24 hours for a response.Almost seven days passed and they never reacted so I basically shut my account. I was going to record a grievance with the kahnawake gaming commission yet then I discovered that they aren't authorized at all any longer. I needed to share this experience so no other player would need to experience this. Considering they are unlicensed, I shut Slots.LV and Start too since they are completely claimed by a similar organization and they are on the whole right now unlicensed significance they can be as fixed as could be expected under the circumstances and there will be no recourse.
Comments
25.07.2019
Slots Cafe Casino
I am sorry to shoulder about your troublesome experience. I expect that the site you were playing on was slots.com which has nothing to do with Slots.Cafe. To b e clear - this game doesn't exist on Slots.Cafe. We have more than 1000 energizing, tried and reasonable games from all the top suppliers yet this isn't one of them!
Slots.cafe is authorized by the Unified Realm Gaming Commission and Malta. Our games are tried to be reasonable and you can generally whine according to the site to autonomous authorities if necessary.
25.07.2019
KoiSlots
Dear @odessa.schaden,
KoiSlots Grievances Group is benevolently requesting that you explain whether your issue is identified with Spaces Bistro Club or some other gambling club brand instead? If you don't mind be in mindful that that you should answer inside the given 96-hours time period, in any case KoiSlots Grumblings Group will consider the case as Dismissed upon player's latency and it will be shut accordingly.
Thank you for your cooperation.
25.07.2019
odessa.schaden
Dear Spaces Cafecasino,
I talked with KoiSlots backing to explain a few things and I've understood that while my protest did occur and is authentic, it was not on your site. I was utilizing the Cafecasino which had the URL: Cafecasino.lv and I understand since your gambling club is very discrete and I committed the error in light of the fact that the names were intently indistinguishable. KoiSlots additionally expressed that they don't really have the right Cafecasino.lv even recorded on their site so in this manner I can't submit one against them which is awful. I might want @KoiSlots to dismiss this grievance to Openings Cafecasino and please make a posting for the right Cafecasino with the goal that this objection can be appropriately documented.
To openings Cafecasino I am sorry for the disarray and thank you for setting aside the effort to respond.
26.07.2019
KoiSlots
Based on submitter's last post clearly protest has been submitted for an inappropriate gambling club brand. Thusly this case has been dismissed and it is formally shut now.
Thank all of you for your cooperation.