Silver Oak Casino - Need assistance getting my rewards
User: zjacobson, Disputed casino: Silver Oak Casino, Status: RESOLVED, Amount: 3127 $, Published: 11.07.2019
I am thinking about whether you can assist me with gathering my withdrawals from Silver Oak Casino.
I am looking out for 2 withdrawals.
$1800 withdrawal on 5-11-19
$1500 withdrawal on 5-18-19
I had a withdrawal from feb that they paid in May saying that I needed to resubmit all my desk work and banking info.
I did that in May so not certain what the hold up is on these 2 withdrawals.
Comments
15.07.2019
Silver Oak Casino
Hi Stacy- -
I'm satisfied to reveal to you that your first withdrawal has just been sent to our processor: 6/23 Paid $1696 + $20 Administration Charge for exchange #98564985. I accept this ought to be in your account today or tomorrow. ;- )
Your next withdrawal is planned to be sent to our processor, tomorrow. When I have the exchange subtleties, I'll be back with another update.
All the best,
Tawni
16.07.2019
zjacobson
I got the main withdrawal yesterday. As yet looking out for the second one for 1500
20.07.2019
zjacobson
I still have not gotten the 1500 Withdrawal from 5-18-19
24.07.2019
KoiSlots
Dear @zjacobson,
Please let us know whether there's a report with respect to your continuous grumbling. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut appropriately. If it's not too much trouble remember that according to the AGCCS expressions giving updates in a convenient way is a must.
Thank you for your cooperation.
24.07.2019
zjacobson
No, I despite everything have not gotten the 1400 withdrawal and now looking out for a 1000 that I won
24.07.2019
zjacobson
I implied 1500 withdrawal from 5-18 has not been paid
27.07.2019
KoiSlots
Dear Silver Oak Casino,
Please let us know whether there's some report with respect to this case.
31.07.2019
Silver Oak Casino
Hi Stacy- -
I've checked your account and I see the subsequent payment was at that point sent off: 7/2 Paid $1391 + $20 Administration Expense for exchange #99132781. The wire was affirmed as finished, July eighth, so I would expect you've just gotten the funds.
Would you be able to please confirm?
Much appreciated,
Tawni
31.07.2019
KoiSlots
Dear @zjacobson,
Please make a point to refresh your issue in an auspicious way and let the KoiSlots Objections Group know whether you got the payment. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in a convenient way is a must.
Thank you for your cooperation.
31.07.2019
zjacobson
Yes, I got the 1391.
Would you be able to reveal to me when the withdrawal for 7-6-19 for 1100 and the 7-13-19 for 1800 will be paid?
03.08.2019
KoiSlots
Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is authoritatively shut now.
We might likewise want to utilize the event and recommend to player to submit new objection against the gambling club being referred to, on the off chance that something turns out badly with their extraordinary payments which were not part of the current complaint.
Thank all of you for your cooperation.