Royal Panda Casino - Payment declined following 10 days without giving any explanation

User: Pink, Disputed casino: Royal Panda Casino, Status: RESOLVED, Amount: 100000 ₹, Published: 16.06.2019

hello ask gamblers
i began illustrious panda on 28-05-2019 ,I store multiple times ,after I presented every one of my records in imperial panda and they all are endorsed ,presently I began playing blackjack my cash ,no reward ,I won gradually 3 lakh inr so I chose to pull back 1 lakh inr ,I pull back this payment on 3-06-2019 ,following 5 business days I called client assistance so they said it takes 5-10 business days bcoz we are living in India ,I thought alright ,at that point following 8 days I protest again so they said please send your account explanation so I sent immedietly then less then 10 minutes I got a mail that " because of nature issue they esclated this case to pertinent offices so it takes 1-3 business days ,at that point following 1 day I got another mail ,and they said that they dismissed this exchange ,the arrival of assets takes a month to regal panda account ,presently I need very frustated this most exceedingly awful help ,they dont give me any single explanation of payment dismissal ,they are plundering me ,why they opened a club on the off chance that they dont offer payments to clients ,they generally requires some serious energy .so please observe this case I connected all records ,my financial balance ,visits ,messages ,archives to you so please survey this

Comments

16.06.2019
Royal Panda Casino

Dear Pink

We're sorry to learn that your withdrawal procedure has taken longer than usual.

Your case has just been raised to our payments supplier, who is examining the issue. We'd prefer to guarantee you that we will educate you about any advancement made. We'll additionally furnish you with the confirmation of exchange as quickly as time permits.
It appears that your bank dismissed this payment, along these lines we'll put forth a valiant effort to assist you with pulling back the assets utilizing another strategy once they've been attributed back to your Regal Panda account.

Please acknowledge our earnest expressions of remorse for any burden caused.

Kind regards,

Imperial Panda

16.06.2019
Pink

ok I am sitting tight for your proof

19.06.2019
Royal Panda Casino

Dear Pink

I can see that we've given you the verification of payment prior today.

Would you be so kind as to tell us the result of your bank's examination, and any extra data you get from your bank on the matter?

We'd prefer to thank you for your continuous tolerance and understanding.

Kind regards,

Illustrious Panda

19.06.2019
Pink

hello regal panda
I get your mail today I download your program and mystery code however I cannot open bcoz your program isn't upheld so please know me how to open this document , the mystery code is perefct yet I cannot found the record in this programe so please send me record again with the clarification ,how to open it ,thnks ,and if my bank revealed to me anything I send you data with explanation proff
thnks

20.06.2019
Royal Panda Casino

Dear Pink

I've seen that our client assistance has called you as of late and helped you with opening the file.

Please let us know whether you've gotten any extra data from your bank on this matter.

Thank you for your continuous tolerance and cooperation.

Kind regards,

Illustrious Panda

21.06.2019
Pink

ok regal panda I checked your record and it shows that you send payments now I contact to my bank and give them a proff then I answered you ,on the off chance that they declined this payment, at that point you attributed back this cash to my imperial panda account
thanks

22.06.2019
Royal Panda Casino

Dear Pink

We're glad to hear that you've opened the document with confirmation of payment.
Have you by any possibility reached your bank as of now and checked the issue with them?
Kind regards,

Imperial Panda

23.06.2019
Pink

hello
I reached with bank and they send me subtleties that they declined this payment ,so I attcahed return quick screen captures ,so this cash is back credited into your account in 2-3 days ,so please when its credited if you don't mind ,credited my 100000 inr in my imperial panda account

23.06.2019
Pink

actually this payment is send on 19/06/2019 s might be today is credited in your account
so please if its credited so it would be ideal if you ,credited back my illustrious panda account when poosible

26.06.2019
Pink

hello illustrious panda
any data close by ,if it's not too much trouble answer ?

26.06.2019
Royal Panda Casino

Dear Pink

Thank you for checking the issue with your bank and giving us the records and data you've gotten from them.

We've checked the issue with our pertinent division, however sadly we haven't got the assets yet.

We'd prefer to guarantee you that we'll credit them to your Illustrious Panda account when we've gotten them.

We generously approach you for more tolerance and thank you for your continuous cooperation.

Kind regards,

Regal Panda

27.06.2019
Pink

ok I ll stand by yet as indicated by papers they send your cash back on 19/06/2019 so it will take most extreme 2-3 days bcoz I likewise checked your papers and bank papers that you send my cash on 04/06/2019 and it will appears in bank papers in 06-06/2019 so thts y I am sue that it will take around 2-3 days ,so I stand by minimal additional time ,really you additionally observe I stand by effectively additional time around 22 days so please observe my side and credited my cash in imperial panda balance when poosible ,really bcoz of this issue I am not playing in regal panda around 20 days so thts y I need to back my cash so I began play again
thnks

28.06.2019
Royal Panda Casino

Dear Pink

Lamentably, in the event that the withdrawal has been dismissed by a bank it might take a couple of more days for the assets to be attributed back to your account.

Guaranteeing that our players have a regal decent time is of principal significance to us, along these lines we'd prefer to guarantee you that we're doing our most extreme to ensure that the assets will be attributed back to your account at the earliest opportunity. We'll likewise make a point to tell you once it has been done.

We comprehend your interests and we'd prefer to genuinely apologize for any bother caused.

Thank you for your understanding.

Kind regards,

Imperial Panda

29.06.2019
Pink

hello
roya lpanda my blance is credited in illustrious panda account ,presently I attempted after by skrill or netteler
thank you

29.06.2019
Royal Panda Casino

Dear Pink

We're glad to hear that the assets have been attributed back to your Regal Panda account.
Should you wish to demand a withdrawal, kindly go to the "My account" area of our site and afterward click on "Pull back". If it's not too much trouble make sure to utilize either Skrill or NETeller as a withdrawal method.

We'd prefer to by and by genuinely thank you for your progressing persistence and comprehension while we were settling the matter.

Kind regards,

Regal Panda

30.06.2019
Pink

thank you ...

30.06.2019
KoiSlots

Dear @Pink,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is an absolute necessity.

Thank you for your cooperation.

30.06.2019
Pink

yes issue is settled
thnks

30.06.2019
KoiSlots

Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is formally shut now.

Thank all of you for your cooperation.

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