Rembrandt Casino - Haven't got payment

This protest has been revived according to Rembrandt Gambling club solicitation and KoiSlots Grievances Group might want to give it one more help out the two gatherings required into the contest coming to an acceptable resolution.

RembrandtCasino has now paid first portion (1000e) of my pull back and the rest of the sum is presently 7910e (3910 despite everything holding up withdrawal directly on my account).
I might want to realize when second (and later portions) will be paid. The first estimated to second portion was 3.3 and later became more acquainted with it will be paid 9.3 yet first portion appeared to my bank 11.3. I trust later portions would be paid all the more smoothly and as they are guaranteed.
So I don't have the foggiest idea whether it is smarter to keep this objection open or close it and open new if issues will come back again with later portions. Anyway confident and happy the rest would be simpler :)

Dear Player,

As we are administered by betting position, we have to hold fast to the guidelines thereof. Account check is a lawful system that we have for wellbeing and security reasons everything being equal. We can see that your record check has been finished in a convenient way. You have been mentioned confirmation reports on eighteenth February, in the wake of giving them, a portion of the archives were not affirmed so we have mentioned new ones on the nineteenth. When we had every single right report the confirmation procedure has been finished on the twentieth February.
Your withdrawal solicitation of 5000 euro has been affirmed on the following day and the principal portion was wired on 21st February. It is a piece of our terms and conditions that most extreme payout sum every week is 1000 euro, thusly, your solicitation has been part into portions. Having checked the exchange subtleties on this with our money related division we can see that the underlying exchange was not fruitful because of off base subtleties. We are upset for the postponement of your payment be that as it may, a few issues with respect to the exchange are outside our ability to control. What we have accomplished for you following being advised that the principal move isn't fruitful is that we overhauled the sum with right subtleties on the tenth of Spring. We are glad to see that you have just gotten this. The second and further portions are to be wired in multi week after the earlier portion in agreement to our terms.

Kind Regards,
Rembrandt Gambling club The executives Team

Thanks for answer. Different strategies as record endorsement was snappy enough at beginning of the chain (just referenced entire activity chain) and the genuine issue was this deferred payment which have now been paid. I know numerous different players too which have had this equivalent issue with payments made same week as me so perhaps this issue was more typical than only for me.

I'll continue standing by later portions. First portion was paid 10.3 so next will be 17.3 next 24.3 and so on? So are these later portions paid only 7 days after past is paid so I could know dates when I'll get more cash and could simpler check payments from my bank? Will I get some warning when new portion have been paid?

Dear all,

Please be educated that due to inner issues with the KoiSlots Gambling club Grievances Administration/AGCCS/system we are presently incapable to deal with your case in like manner. We anticipate that the issues should be dealt with by Spring nineteenth and up to that point your case will stay with status 'Open'. Until further notification, KoiSlots Protests Group is generously mentioning you to cease from further presenting on your grievance. When AGCCS has returned to ordinary operational state, you will be educated immediately.

Please acknowledge our earnest conciliatory sentiments for all the burdens caused and thank you for understanding.

Dear Player,

Each after portion is to be wired as per our terms and conditions. Which implies that since your payout is part to portions it is just conceivable to payout 1000 euro for every week as this is our breaking point. When a portion is effectively conveyed the following one is booked to be wired in seven days. You can get data about the specific dates of move when you contact our help group as they will be refreshed once there is affirmation of the following portion transfer.

Kind Regards,
Rembrandt Club The board Team

Hello,

I got some information about second portion through talk Monday 18.3 (8 days after past exchange) and became acquainted with that subsequent portion have been paid before during same day. I didn't know whether this exchange have truly been made yet have checked my bank after then.

This payment haven't showed up to my bank yet. Alright, it have been taken only 3 days (Monday, Tuesday and Wednesday) yet I am very dubious that this payment have been paid. There is same postpone issue as last time. First portion was on my bank following 1 day, so I figure this second ought to be on my bank as of now in the event that it truly have been paid.

obviously I could stand by longer if payment have been truly paid, however every time there is issues with new portions and this defer the time I'll get all cash substantially more than unique guarantee was. Presently it have been took a month (unique pull back solicitation was 21.2) and I have 1000 of 8910e. 1000e/week is very moderate, however this time I have 1000e/month and in any event I trust these cash would be paid, not simply state that "it have been paid" and no exchanges truly made..

If move have truly been made 18.3 and there is no issues, simply longer deferral of course, I am sorry not to being persistent, yet I am very certain there is again same issues so if conceivable please check this payment now and not to drag out each move. It is too lengthy timespan to get cash without these issues and unnecessary waiting.

Dear Player,

The exchange from eighteenth on your split payout has been noted effective on our end. As we are working with an outsider payment supplier this sort of deferrals are not on our end and we don't have command over them. Kindly, do take as much time as necessary to check in with your bank and confirm.

Kind Regards,
Rembrandt Gambling club The executives Team

But payment was made on Monday and it isn't arrived at my bank yet. Last time when there was postpone it took weeks and this implies the subsequent split was deferred as well.
So I might want to know following things:

- Would you be able to guarantee from your outsider payment supplier is there some difficult this time once more. Presently it is fifth bank day going..
- Will you send third portion 7 days from second split made (18.3+7 = 25.3) all things considered there is issue or not with this present portion, so this third portion won't be postpone more as a result of this second.

Thanks

Dear all,

Please be educated that the inward issues we have been encountering with the KoiSlots Club Objections Administration/AGCCS/system have been effectively settled and it is currently back to typical operational state.

Dear Rembrandt Casino,

Please let us know whether there's some report with respect to this case.

I see that the subsequent split have now shown up to my bank. It took seven days from payment date 18.3, however now I have 2000 of 8910.
Next split will be paid around ~5.4 concurring live-visit. This is 2.5 weeks after second payment date. On the off chance that conceivable this third payment date could be sooner in light of the fact that there is by all accounts additional postponements with payments even without so long (2.5 week) holes between payments.
In prior messages Rembrandcasino referenced I could get 1000e/week, is this changed in light of the fact that next approximated payment date is 2.5 weeks after past payment date?

Dear Player,

As you have likewise affirmed, the two portions that were wired have contacted you effectively at this point. This would likewise affirm that there are no issues on our end. The defers you are encountering appear to be brought about by your payment supplier's end which is an outsider that we don't have authority over.
Your next portion is booked to be wired around fifth of April. After every portion move affirmation, we will educate you on the following date for the accompanying installment.

We have educated you that the greatest payout sum every week is 1000 euro, in any case, our money related group chooses at its own carefulness according to our Terms on the period for every portion dependent on secret records and subtleties for your account.

Kind Regards,
Rembrandt Gambling club The executives Team

Okay, I'll continue pausing. I'll trust next portion will be paid fifth April and there won't be issues. I am apprehensive a similar issue will be show up once more. Obviously better for every one of that payments would be conversant in future, I truly trust these staying 7 portions would be without additional postponements and I could get these without grumbling here each time...

KoiSlots: is this objection conceivable to open again on the off chance that I'll confront same issues with future portions however answering time will be lapsed before the conceivable issue show up once more (I imply that if same issue happens once more: Rembrandcasino will pay my next portion 5.4 and on the off chance that I despite everything can't see cash during next 7 days, and can't get this settled by means of support)

Dear @amely18,

We might want to utilize the event and advise you that you may feel free and contact our group and solicitation protest's reviving on the off chance that something turns out badly with your remarkable planned paymen­ts/­ins­tal­lments. Meanwhile, if you don't mind let us know whether you accept that objection is for the present Settled, because of gambling club's payment plan provided?

Please be in mindful in case you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut accordingly.

Thank you for your cooperation.

I am as yet dubious that issues and deferrals with prior portions are presently vanished and won't happen with later portions. Anyway right now case is settled if Rembrandtcasino vows to fix defers that I could get cash without submitting new question.
If this is extremely outsider supplier issue it is acceptable to get in touch with them and require fix this issue with payments..

So for the time being issue is settled and I trust I have no compelling reason to re-open grumbling later and I could get cash without extra delays.

Today it ought to be payment date for my third portions. I attempted to sign in to my Rembrandcasino account yet it was solidified. I asked this by means of chat:

You:
Hi, my account have been solidified. I have 3910e cash there and my pending pull back is despite everything open. Why it is frozen?
You:
I despite everything have 6910e cash to get from Rembrandtcasino
Lilly:

You are presently associated with our LiveChat service

Lilly:
Hello
Lilly:
Permit me a second to check
Lilly:
Your account is brief under player's administration modification. This is a standard technique and right now you don't have anything to stress about.
Lilly:
is a standard system and right now you don't have anything to stress over. On the off chance that we would require some extra records from you, you will be reached by one of our departments.
You:
OK and when they will open it again and will I get cash back there on the off chance that it keeps solidified longer time?
Lilly:
Once the examination is finished, you will be informed.
You:
Alright, at that point another inquiry concerning my withdrawal
You:
Third portion was guaranteed around 5.4. Have it been paid already?
Lilly:
let me check
Lilly:
It isn't yet prepared, as during examinations, we can't process payments. When the examination is finished, you will be given further info
You:
I speculated that, this examination is simply phony motivation to defer payments. Rembrandcasino have been attempted to postpone my payments entire time
You:
I have sent all records and these have been endorsed before. I'll make reference to this grumbling I have sent to KoiSlots earlier
Lilly:
I can just observe right now that your account is under scrutiny and this is all the data I can give you with.

It appears glaringly evident to me this is simply new motivation to defer payments which ought to be paid today. I have sent reports you have asked and these are affirmed. So might you be able to simply open my account and pay my money?

Dear Player,

We might want to affirm that as you have been as of now educated by our help, your account is as of now under scrutiny. This is the motivation behind why it was shut. When we have a last articulation of the examination you will be educated.
Kind Regards,
Rembrandt Club The executives Team

Ok yet I need to know:

- what is the purpose of examination and why it was opened now (when I ought to get next installments)?
- I despite everything got no surmised span to what extent it takes?
- why Rembrandcasino can't pay portions during investigation?

The main explanation which springs up is that Rembrandtcasino simply need postpone payment which they initially vowed to pay 5.4. Why there is issues or postponements with each portion? Is this client cordial approach to work?

One other player and companion (from Finnish wagering gathering where I examine about betting) recently told that his huge rewards was precluded on the grounds that from claiming "defying norms" and no standard was referenced which he would have broken. This occurred on another gambling club worked by Condor. His account was solidified some time, lastly rewards was precluded in light of the fact that from securing rule he not by any means know. He got first portion however rest of cash was taken.

Now my account is solidified without reason and I assume Rembrandtcasino is possibly looking through some standard break, (which I haven't done) as motivation to take my rewards. I trust they confirmation this guess wrong and pay my rewards however trust to this organization have been diminished particularly during this pull back procedure. Ordinarily gambling clubs pay rewards during not many days and players get the cash they have won.

Dear Rembrandt Casino,

Please let us know whether there's some report with respect to this case.