Planet 7 Casino - Postponed $1,300 payments
User: stephan.abernathy, Disputed casino: Planet 7 Casino, Status: RESOLVED, Amount: 1300 $, Published: 24.09.2019
On 8/19/2019 I won $500 presented the withdrawl demand, got an email mentioning all my account data, bank information, DL, duplicate of charge card, and so on. Everything was sent and gotten and affirmed. Have not heard a thing.
On 9/7/10 I won $800 and still no reaction on that either.
I have seen the withdrawls probably "in process". After talking a few times to them, they have heightened this multiple times. Nobody can disclose to me when I will get it. Their site says endorsed inside 5 to 7 days of solicitation and the assets got inside 3 to 5 days after that. All I get is "we heightened it" "there's a postponement" " we're grieved" etc.
They have The entirety of my urgent data and nobody is furnishing me straight responses. The best way to speak with them is through live visit. No genuine individual, telephone number, etc.
Total is $1300.00. Can you help?
Comments
28.09.2019
Planet 7 Casino
Hi Blanca- -
I am sorry for the troubles you've been encountering with this.
I've monitored your account and I've not had the option to find your wire subtleties. I'll be sending you an email in regards to this, in a matter of seconds - when you answer with your wire data, I'll have the option to have your payment sorted.
All the best,
Tawni
01.10.2019
stephan.abernathy
I've answered. Presented all data. Nothing has been done or withdrawls received.
02.10.2019
Planet 7 Casino
Hi Blanca- -
Tragically, we can't give wires or checks going to BBVA. Do you have another financial balance? If not, I'm apprehensive you'll have to open another account, elsewhere.
Please let me know as quickly as time permits - on the off chance that you need suggestions on a bank in your general vicinity, I can help with this.
Tawni
03.10.2019
stephan.abernathy
Really? At the point when I took a gander at the rundown of banks that you all don't do moves to BBVA was not on the list.
How advantageous that following a whole month of managing this now I am told this.
What banks do YOU move to?
I'm not going to open accounts to be told something very similar again and again again.
According to the structure you sent me in regards to wire move I had the option to present all data required in regards to the bank account.
How would you be able to be an online gambling club and have such a significant number of excuses?
I dont understand.
What banks do you move to with no other < content evacuated > excuses?
07.10.2019
KoiSlots
Dear Planet 7 Casino,
Please let us know whether there's some report with respect to this case.
11.10.2019
Planet 7 Casino
Hi Blanca- -
Would you be able to please mention to me what banks are close by where you live? In view of that, I can reveal to you which bank is best.
Much appreciated,
Tawni
14.10.2019
stephan.abernathy
We have EECU, Pursue, Ice BANK OF AMERICA, WELLS FARGO, BBVA COMPASS
18.10.2019
KoiSlots
KoiSlots Grumblings Group has been educated that Planet 7 Gambling club agent probably won't have the option to react to continuous objections until Thursday, seventeenth of October, thusly the time allotment is being stretched out with another 96 hours.
22.10.2019
Planet 7 Casino
Hi Blanca- -
I'm satisfied to reveal to you that your withdrawals have just been sent to our processor: 10/15 Paid $1300 + no expenses for exchange #141832741($500)/141832786($800). I would expect the assets will arrive at your account towards the center of this coming week.
Once more, my expressions of remorse for all the challenges you've encountered with this.
I wish all of you the best,
Tawni
26.10.2019
KoiSlots
Dear @stephan.abernathy,
Please make a point to refresh your issue in an opportune way and let the KoiSlots Grumblings Group know whether you got the payment. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.