Planet 7 Casino - Issues getting my cash
User: schoen.maxine, Disputed casino: Planet 7 Casino, Status: RESOLVED, Amount: 1075 $, Published: 25.01.2019
Back in December I prevailed upon $1000 which was not attached to any reward. On December 22 I presented a withdrawal demand. I despite everything have not gotten my cash. I have been given all reasons imaginable when I am ready to get in contact with somebody from the gambling club. This isn't the first occasion when I have had issues with them I think this is totally inadmissible and might want some assistance settling this.
Comments
29.01.2019
Planet 7 Casino
Hi Sandy- -
I am sorry for the troubles you've been having with this.
I've taken a gander at your account and I see we don't have your favored technique for payment close by. Previously, you've mentioned checks- - on the off chance that you'd prefer to get a check this time, all I need is the name of the bank which you'll store the look into.
on the off chance that you'd favor a wire, I'm sending you an email with the wire structure to be completed.
When I have your answer, I'll mastermind your withdrawal to be paid.
All the best,
Tawni
01.02.2019
KoiSlots
Dear @schoen.maxine,
Please let us know whether there's a report with respect to your progressing grumbling. Please be in mindful that you should answer inside the given 96-hours time allotment, in any case KoiSlots Grievances Group will think about the case as Settled and it will be shut accordingly.
Thank you for your cooperation.
05.02.2019
Planet 7 Casino
Hi Sandy- -
I'm not in the workplace yet today- - when I get in, I'll check for the most recent notes on your account and return to you.
Tawni
05.02.2019
Planet 7 Casino
Hi Sandy- -
I am sorry for prior - I thought I'd make it into the workplace before the clock would wind down.
Regardless, you'll be satisfied to realize that your withdrawal has just been sent off to our processor: 1/28 Paid $1075 + no expenses for exchange #121515556, I would hope to see following ahead of schedule one week from now (perhaps tomorrow). When the following comes through,, I'll be back with another update.
Tawni
09.02.2019
schoen.maxine
My starting objection has not been settled. I despite everything have not gotten payment from Planet 7. That cash was won on December 22. They have reacted saying they are getting it to me yet still no payment or following data on the check. Totally unacceptable.
09.02.2019
KoiSlots
Dear Planet 7 Casino,
Please let us know whether there's some report with respect to this case.
13.02.2019
Planet 7 Casino
Hi Sandy- -
Lamentably, following is still not in. With the Chinese New Year, things are running a piece more slow with our processor.
I'll be checking again Monday...
Tawni
16.02.2019
KoiSlots
Dear @schoen.maxine,
Please make a point to refresh your issue in an auspicious way and let the KoiSlots Grumblings Group know whether you got the payment. Please be in mindful in case you neglect to react inside the given time period we will think about your issue as settled and your objection will be shut accordingly.
Thank you for your cooperation.
24.06.2019
KoiSlots
This grievance has been revived according to submitter's solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the question coming to an agreeable resolution.
24.06.2019
KoiSlots
KoiSlots Grumblings Group has been educated by the player by means of email that their grievance has been effectively settled.
The case is by and large formally shut now.