Palace of Chance Casino - $2,400 withdrawal still not got

User: Chasity, Disputed casino: Palace of Chance Casino, Status: RESOLVED, Amount: 100 $, Published: 12.03.2019

First time to withdrawal. Love gambling club however cant find straight solution fir payout. Been confirmed, sent reports. Everytime I visit its along information of what I have just done. I simply need to know whether I'm getting my store or may Mastercard verification structure, Id, image of charge card reports possibly wasnt recieved for reasons unknown. I was 100% checked by hooyu

Comments

16.03.2019
Palace of Chance Casino

Hi Jennifer- -
I am sorry for the challenges you've been having with this.
There's a note on your account which is somewhat confounding. Instead of give you incorrect data, I'll have to talk with our Payments Administrator. When I have explanation, I'll be back with news on your withdrawal.

All the best,

Tawni

19.03.2019
KoiSlots

Dear Royal residence of Chance Casino,

Please let us know whether there's some report with respect to this case.

20.03.2019
Palace of Chance Casino

Hi Jennifer- -
Just to tell you, the disarray with this was because of your records. Whoever got them didn't appropriately refresh your account. Luckily, I had the option to follow everything down, so your docs are for the most part great. ;- )
The main thing missing now is your favored technique for payment. I've recently sent you an email in regards to this- - when I get your answer, I'll have the option to have your withdrawal sorted.

All the best,

Tawni

20.03.2019
Chasity

I have not recieved any messages about payment. I have experienced hooyu multiple times already

20.03.2019
Chasity

I wire transfer

23.03.2019
KoiSlots

Dear Castle of Chance Casino,

Please let us know whether there's some report with respect to this case.

23.03.2019
Chasity

Still not have recieved money

23.03.2019
Chasity

It's been 3 weeks. Done everything and no deposit

27.03.2019
Palace of Chance Casino

Hi Jennifer- -
I've gotten your answer to my email and I've sent this over to our Payments Chief. When I see the notes have been refreshed on your account, I'll have your withdrawal sent off to our processor.

I'll make certain to tell you when this has been sorted.

Tawni

28.03.2019
KoiSlots

Dear all,

Please be educated that in view of interior issues with the KoiSlots Gambling club Protests Administration/AGCCS/system we are at present unfit to deal with your case as needs be. We anticipate that the issues should be taken care of by Spring nineteenth and up to that point your case will stay with status 'Open'. Until further notification, KoiSlots Grievances Group is mercifully mentioning you to abstain from further presenting on your protest. When AGCCS has returned to typical operational state, you will be educated immediately.

Please acknowledge our earnest conciliatory sentiments for all the burdens caused and thank you for understanding.

06.04.2019
KoiSlots

Dear all,

Please be educated that the inner issues we have been encountering with the KoiSlots Gambling club Grievances Administration/AGCCS/system have been effectively settled and it is presently back to ordinary operational state.

06.04.2019
Chasity

Still no money

10.04.2019
KoiSlots

Dear Royal residence of Chance Casino,

Please let us know whether there's some report in regards to this case.

16.04.2019
KoiSlots

This objection has been revived according to Royal residence of Chance Club solicitation and KoiSlots Grumblings Group might want to give it one more help out the two gatherings required into the contest coming to an acceptable resolution.

16.04.2019
Chasity

I still have not recieved payment

20.04.2019
Palace of Chance Casino

Hi Jennifer- -
My statements of regret for not hitting you up sooner.

Tragically, I'm not in the workplace until later today- - I didn't need your issue to terminate in the interim.

When I get in, I'll be back with a report on your withdrawal.

Tawni

21.04.2019
Palace of Chance Casino

Hi Jennifer- -
I am sorry for not hitting you up sooner.

I've minded your account and there are a few bits to discuss...

First, your wire was sent off to our processor, a month ago: 3/12 Paid $100 + no Charge for exchange #69447667. Our processor affirmed the wire as finished on 3/14, so this ought to have contacted you by now.

There's clearly a significant deficiency from your mentioned withdrawal sum (I presume this is the reason you've not perceived the payment). The purpose behind the deficit is on the grounds that you developed your withdrawal utilizing a free chip (XSELL50). The terms on this chip are very explicit - the base withdrawal on this is $100 and the most extreme withdrawal is $100. I've connected a screen capture of the terms.

I'm truly upset for the disappointment...

All the best,

Tawni

21.04.2019
Chasity

I have never recieved

24.04.2019
Palace of Chance Casino

Hi Jennifer- -
As you ought to have just gotten this payment (and there has been no dismissal of the payment), I'll have to get a duplicate of your Walk bank articulation. I've recently sent you an email seeing this- - when I get the announcement, we'll have the option to perceive what has happened here.

Much appreciated,

Tawni

28.04.2019
KoiSlots

Dear @Chasity,

Please let us know whether there's a report with respect to your progressing objection. Please be in mindful that you should answer inside the given 96-hours time span, in any case KoiSlots Protests Group will think about the case as Settled and it will be shut accordingly.

Thank you for your cooperation.

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