Goliath Casino - Wrong money sent
User: Magnolia, Disputed casino: Goliath Casino, Status: RESOLVED, Amount: 72.71 $, Published: 10.10.2019
Hi, I attempted to understand this issue with Goliath Gambling club by means of help, yet with no solution.
A withdrawal was made of 220 USD.
I got a sum of 220 computer aided design dollars. I got an inappropriate money from their group, which is fine as slip-ups occur. Be that as it may, they would prefer not to understand this issue despite the fact that I gave a preview of the payment received.
I likewise got email from their team.
"We thank you for reaching us at Goliathcasino.
When you opened you club account you chose the money to be US Dollars. You effectively pulled back 220 USD however when your bank put the assets into your Canadian ledger they changed over the 220 USD to Canadian Dollars. "
The have not set aside the effort to checked the screen capture I gave, as they expressed "canadian financial balance". My rewards were to my ewallet, not bank account.
This is a misstep for the benefit of your group. They sent an inappropriate currency.
In the image gave, you can obviously observe they conveyed 220 CAD.
It would be decent of you to address your error, if it's not too much trouble !
Comments
10.10.2019
KoiSlots
Dear @Magnolia,
Please make a point to refresh your objection as needs be and explain the aggregate sum of the contested discount demand/s.
Thanks for coordinating the KoiSlots Grumblings Team.
12.10.2019
Magnolia
My withdrawal is 220USD. They sent 220CAD.
A transformation of 220USD , is 292.71$.
KoiSlots, around questioned sum is 72.71$.
13.10.2019
Goliath Casino
Hi
Glad to comprehend this. I need your username with us to investigate the issue. Would you be able to give us that please?
/The Goliath Team
13.10.2019
Magnolia
KoiSlots, would you be able to give this data ? Can't post private data here.
13.10.2019
Goliath Casino
You can email it legitimately to admin@goliathcasino.com
13.10.2019
Goliath Casino
Got your email. Much obliged. Will hit you up shortly!
13.10.2019
KoiSlots
Dear Goliath Casino,
KoiSlots Grumblings Group might want to advise you that player's login subtleties could be found inside the notice email sent from our protests system. In any case, to abstain from losing time we have recently sent these physically as a private message.
Please let us know whether there's some report with respect to this case.
17.10.2019
Goliath Casino
Hi
Your objection was right. We have given a payout on the distinction.
Sorry for any issues caused.
/group Goliath
17.10.2019
KoiSlots
Dear @Magnolia,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time span we will think about your issue as settled and your objection will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an auspicious way is an absolute necessity.
Thank you for your cooperation.
17.10.2019
Magnolia
Complaint settled. Thanks.
19.10.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.