Genesis Casino - Absence of believability, postponed $450 withdrawal
User: jacey.bradtke, Disputed casino: Genesis Casino, Status: RESOLVED, Amount: 400 $, Published: 20.10.2019
Lack of credibility
I have played in that gambling club and have kept more than $ 50 to $ 100 each time. The last time I kept $ 100 I won and they really sent me the $ 400 I earned. After that I saved another $ 100 and won $ 450 at that point. They sent me an email revealing to me which archives to send. I previously sent all the archives that I can send to you.
Then they sent me another email asking me reports not be through the scanner, yet be by camera and as of now likewise sent them, yet didn't get a reaction from them. I realize that I play for an hour after work since I am occupied the entire day and I play just hot spaces, yet I likewise don't care to lose cash like that.
Please help and consideration and I am sorry for the shortcoming of my English
Comments
23.10.2019
Genesis Casino
Hi jacey.bradtke,
thank you for your patience.
Please note that we sent all the proof in regards to your case to KoiSlots.
We can affirm that your withdrawal has been effectively endorsed on the nineteenth of October and it can take up to 5 working days to reach you.
On the off chance that you will at present have issues don't hesitate to get in touch with us, we will gladly enable you to further.
Regards,
Beginning Gambling club Team
23.10.2019
KoiSlots
Dear @jacey.bradtke,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut appropriately. If you don't mind remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.
Thank you for your cooperation.
24.10.2019
jacey.bradtke
i had gotten my cash yet I didn't check my account
24.10.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.