Frank & Fred Casino - Withdrawal still not got
User: Jerrod Bruen, Disputed casino: Frank & Fred Casino, Status: UNRESOLVED, Amount: 19975 kr, Published: 05.07.2019
I've been going to and fro with help since the eleventh of may, first I was told there was a 5-7 days delay, and that typical withdrawal times took 5-7 days, so I would need to look out about fourteen days for me to get my sum paid out, anyway when I reached them fourteen days after without getting the withdrawal, I was advised to "Mercifully be tolerant" as the sum had just been paid out, this clearly baffled me, yet I paused, I've been going to and fro for about fourteen days, while being advised to continue pausing, at that point multi month after my withdrawal date, I was informed that Norwegian banks were attempting to consume all rewards, which isn't generally something which should take a month for them to make sense of, tell the player, and resolve, as a few different gambling clubs can do this in about fourteen days tops with similar issues, you'll despite everything have your cash before the month's end. He additionally disclosed to me that I would either have my cash by the beginning of one week from now, or have it skiped back to my play account, which I could then continue to take out with Visa as a withdrawal strategy, multi week passes by and nothing, I contact the help and a similar person who have continued instructing me to show restraint feels free to state "No, the cash is headed to your account, nothing is should have been done" I state alright and hold up one more week, despite everything don't have any cash and get in touch with him again clarifying him truly what the past person says and he just says "I comprehend and I trust you however there is no other option for us", I have visit logs I can give, and I have cautioned them twice by the beginning of one week from now if my withdrawal isn't there, I will consider sending in to MGA for deceiving me with data and an amazingly long withdrawal time. I'd likewise prefer to include I twofold checked with help that all my withdrawal data was right the following day after I made the withdrawal, so It's not a result of that.
Comments
05.07.2019
KoiSlots
Dear @Jerrod Bruen,
Please try to refresh your objection appropriately and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for participating the KoiSlots Objections Team.
05.07.2019
Jerrod Bruen
I don't have the foggiest idea how to alter my objection, however my withdrawal was for 19975 NOK (25KR Withdrawal charge yet they guarantee there is no fee)