Casimba Casino - Withdrawal Fizzled & No Further Help
User: jennings66, Disputed casino: Casimba Casino, Status: RESOLVED, Amount: 800 $, Published: 25.10.2019
My withdrawl Technique Bombed so reserves were come back to my account and I was to give my financial data to refreshing my Withdrawl Strategy which I did then was informed that I expected to send Image of card finishing in 0108 its a $50 Prepaid Visa that was utilized to store Assets so I likewise sent in image of that at that point was disclosed to Through Talk that I expected to send in void check so I have additionally done that I have given my ID my Bank Explanation Direct Store Structure forward-thinking service Bill Void Check image of front and back of Card finishing in 0108 My character was confirmed by Casimba
Dear Lorne ,
Username: tika7926
We are satisfied to affirm that we have gotten your archives and your enrollment subtleties have now been verified.
Your account has been refreshed for you.
Kind Regards,
Accounts Team
Casimba
https://www.casimba.com
Email: accounts@casimba.com
Live Visit accessible on: https://www.casimba.com
18+ Please Wager Mindfully - We have faith in Capable Gambling.
For more data go to: www.gamblingtherapy.org
Dear Lorne ,
Username: tika7926
We write to advise you that your ongoing withdrawal for 800.00 computer aided design has fizzled. The message we have gotten from your Card Backer is: "Exchanges Not Allowed" thus you would need to talk about this issue legitimately with them.
Your Visa xx2434 has now been refused from future withdrawals so this doesn't transpire again in future.
Your reserves have been come back to your gaming account balance. If it's not too much trouble demand your withdrawal to an elective payment strategy, for example, bank move (if no elective payment technique exists).
You may continue to the My Accounts segment in your club account and physically update your substitute banking details.
Kind Regards
Accounts Team
Casimba
https://www.casimba.com
Email: accounts@casimba.com
Live Talk accessible on: https://www.casimba.com
18+ Please Wager Capably - We put stock in Capable Gambling.
For more data go to: www.gamblingtherapy.org
Hi Lorne,
Thank you for your message. If it's not too much trouble note the withdrawal was impractical as recently clarified in email and should be taken up with your bank.
You may continue to the My Accounts segment in your gambling club account and physically update your other financial subtleties. If it's not too much trouble note the bank detail utilized must be in your own name as expressed in our terms of use.
Should you have endeavored to utilize your own detail and this was ineffective, it would be ideal if you send the following:
3. Credit/Charge Card(s) finishing off with XXX0108
-Sweep or snap a photo of the two sides of the card.
-On the off chance that various cards have been utilized, at that point guarantee all cards are submitted.
-Guarantee you have marked the rear of the card on the assigned mark strip.
-You are required to cover the center 6 digits of your card number (front and back) leaving just the initial 6 and last 4 digits obvious (front and back).
-You should likewise veil the 3-digit CVV code on the rear of the card.
IMPORTANT: Concealing your card according to the above guidelines is for your own insurance and security, any card duplicates got that are not conceal accurately OR doesn't have your mark present will be dismissed and re-mentioned from you with no exceptions.
Please have confidence that your subtleties will be dealt with severe confidentiality.
Kind Regards,
Accounts Department
Casimba
https://www.casimba.com
Email: accounts@casimba.com
Live Talk accessible on: https://www.casimba.com
18+ Please Wager Capably - We put stock in Mindful Gambling.
For more data go to: www.gamblingtherapy.org
I have given all data Mentioned after I send in the requsted information they request something Different
Comments
26.10.2019
jennings66
Had a refined men name Mike through talk bolster help me I had the option to change my withdrawl technique to bank move now payment is pending. It has been extremely disappointing. They advise you to send in bank data and photograph of prepaid card so I did that then they need a void check did that then I get an email letting me know the withdrawl utilizing first store strategy ought to have update today if withdrawl has ben acknowledged they attempted the exchange once yet flopped so don't figure it will be dismissed or ought not be on the off chance that it was at that point recently endorsed however who realizes will accept once reserves have been received
26.10.2019
jennings66
Just got this email my withdrawl has been effectively processed..
26.10.2019
Casimba Casino
Hi jennings66,
We are glad to hear that all has been resolved.
@KoiSlots, would you be able to close this complaint?
For security purposes, we likewise encourage to erase the photos with individual data and the ID of the customer.
Thanks.
Have an extraordinary week!
Casimba Casino
26.10.2019
KoiSlots
Dear @jennings66,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is a must.
We might likewise want to make reference to that the sum total of what connections have been set apart as private, which implies that are obvious just to the complainant, gambling club and KoiSlots Gripes Team.
Thank you for your cooperation.
26.10.2019
jennings66
Issue has been settled attempting to make sense of how to have pictures expelled Thank you
27.10.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.