Bronze Casino - Deferred payment of just €120

Dear htreutel

Thank you for carrying this issue to our attention.

Your withdrawal demand was sent to the payment processor (outsider) for payment.
Please make a special effort to be exhorted that relying upon the selected payment strategy, there is a high probability that there are middle person banks that charge expenses to process the payment through them and you may get an alternate sum from what the gambling club has paid.

We see that your wellspring of rewards is a free reward ID 901054 of 5 EUR. As per the reward terms:
• The most extreme withdrawal sum for a player from their Free Reward is €100. In the wake of making the withdrawal demand for the Free Extra rewards, the player must store at least €50 before the withdrawal will be paid. Rewards from that store must be pulled back after the player has put at least 100 wagers. The player can counsel the player history to check what number of wagers were put. The club has the privilege to terminate, end as well as expel any advancement whenever in any way, shape or form it esteems necessary.
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Be that as it may, you have just made a store confirmation of 20Euro and in this way, you the Gambling club has prepared the payment of 70Euro to your account.

On the off chance that you need further support please visit the gambling club live chat.

Regards

Bronze Casino

Dear @htreutel,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your objection will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is an unquestionable requirement.

Thank you for your cooperation.

Why did I need to come here to get the data I required why not simply offer it to me on live visit. I have attempted it serveral times and your specialists dont appear to give a hurl all they state is pause and detach the talk in an inconsiderate way additionally its now seven days since you affirmed my withdrawal and still not go no reserve from you.

Dear htreutel

Thank you for your patience.

We see that there were delays in the confirmation of your archives. Your withdrawal payment was sent to the payment processor once your records were confirmed. Postponements in discharging the assets by the payment processor (outsider) are outside the ability to control of the club, its Live Visit administrators or the account team.

We comprehend your dissatisfactions, and we can affirm that your withdrawal was effectively paid. Benevolently update us on the off chance that you got the funds.

Kind regards

Bronze Casino

Dear @htreutel,

Please let us know whether there's a report with respect to your continuous grievance. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut appropriately. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is a must.

Thank you for your cooperation.

Could you please reveal to me when the assets walked out on you and furthermore it's been 8 days since you endorsed my rewards and had nothing still. I have not realized a gambling club like it. I have made endless withdraels from bunches of various club and have never trusted that the cash will show up after withdrawal endorsement from anybody Getting bit tired of holding up now.

Just an update to state reserves were gotten early today . On account of approach card sharks and Bronze Gambling club for carrying this issue to a close.

Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.