Betzest Casino - Deferred payout over month
User: Kaleigh Schamberger, Disputed casino: Betzest Casino, Status: RESOLVED, Amount: 8780.58 kr, Published: 17.02.2019
In start of January I won and caused a to pull back, to skrill account. (Additionally confirmed account). When for around 3 weeks no cash was transfered, I began to ask them in talk. They reacted, that they have issues with skrill payouts and I should better make pull back to financial balance. So I did it and transformed it to Bank move, however it is around fourteen days now, that I dont have any cash, and when I am requesting reason, they simply reacting, that they dont have any data. That is not COOL!!!
P.S. All reports that they asked, I have sent, and account is verified
Comments
17.02.2019
KoiSlots
Dear @Kaleigh Schamberger,
Please make a point to refresh your protest in like manner and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for participating the KoiSlots Grievances Team.
17.02.2019
Kaleigh Schamberger
Total measure of cash that is requesting pull back is 21 000 NOK
24.06.2019
KoiSlots
This grumbling has been revived because of the pronounced eagerness for the benefit of Betzest Club the board to do all that they can to illuminate their old grievances. KoiSlots Objections Group is glad to give these old cases one progressively chance for a fruitful resolution.
24.06.2019
Betzest Casino
Dear Sir,
I trust you're well,
Compassionately note that the payment was affected seven days after the grumbling, because of specialized problems
The site under new administration and this sort of issues will be settled in an all around characterized time period going forward,
We apologize for any burden caused,
Please don't hesitate to visit us again and you will see the distinction right away.
Kind regards,
The club team
24.06.2019
KoiSlots
Dear @Kaleigh Schamberger,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.
Thank you for your cooperation.