22bet Casino - Withdrawal denied by administrator, no further assistance
User: Darian, Disputed casino: 22bet Casino, Status: RESOLVED, Amount: 2100 $, Published: 14.05.2019
Hi! This is my story:
I saved a sum of about 1000USD on 27th of april through "Visa By PurplePay" with my Visa card. I figured out how to reach above 4500USD that day. I concluded that I needed to pull back the cash, however were emediately requested documentation. They solidified my account, and couldn't do anything aside from signing in. Thusly, I messaged security@22bet.com photos of my identification, and were advised to hang tight for an answer. On monday 29th of April, I got an affirmation that my account and my character were confirmed, and that I ought to have the option to pull back my cash. Around then I attempted to pull back 4000USD. I attempted again and again to pull back the cash through Visa (since PurplePay isn't accessible as a withdrawal technique), yet everything got dismissed saying "Denied by administrator mistake: 6121". During the following day, on the 30th of april I figured out how to lose half of my equalization, and was down to an aggregate of 2100USD.
Since at that point, I have likely sent 30 messages, and I'm finding generally similar solutions over and over:
"The dismissal isn't from our side. You ought to apply to your bank supplier to determine the reason
for rejection."
"Try utilizing SEPA bank move."
"Try once again."
-I reached my bank yesterday on 30th of april, and they disclosed to me they hadn't recieved any exchanges from 22bet or any data with respect to this issue.
-I've attempted SEPA bank move most likely multiple times, and the entirety of the solicitations have been dismissed with different mistake messages.
I feel like 22bet is attempting to defer the entire prosess for such a long time that I bet away the remainder of my cash.
Please help me.
Best Regards
Alexander
Norway
Comments
14.05.2019
Darian
I composed this grumbling on May the first, and I enlightened 22bet concerning it that day. Inside 12 hours, I out of nowhere had the option to pull back my cash through SEPA with no issue.
In spite of the fact that it's a moderate prosess (just 5 exchanges on 200 USD each every day), I'm soothed to such an extent that I'm at last recovering my cash, and a little reward (1100USD).
I would not suggest this gambling club dependent on my experience. This prosess has been a mental nightmare.
On account of KoiSlots.com for existing, and for your impact on these kinds of casinos!
14.05.2019
22bet Casino
Dear Darian and KoiSlots team!
At last the client got his establishes we are upset for such postponement, however after we endorsed
your docs and KYC was done it's everything about payment methods.
In any case we do our apologizes for that!
Best regards!
22BET Team
14.05.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.