VulkanVegas Casino - Store was not credited

Hello,

i made two store today at this casino.

1st ... 0:54 ... 40 euros - deducted from my bank and acknowledged in a split second as always
2nd ... 1:04 ... 40 euros - deducted from my bank, yet not credited

After visiting with live help, their administrator said to me, that I should hold up 60 minutes.

Ive reached live help following 57 minutes and we had like 10 minutes discussion about I have to pause and send them evidence of deposit.

So I send them 3 screens of both first and second store and definite data about the second one aswell.

Need to state, that I am long time player at this site and never had issue ever.

Im small disappointing about that, since I made succesfull store to other club subsequent to cutting off talk and logged from vulkan.

For security reasons im not transferring screens of my bank to this post, yet I can guarantee you, that vulkan has each archive they wanted.

Thank you for your help,

Daniel