Unique Casino - Not regarding dependable gaming demand

User: Efrain, Disputed casino: Unique Casino, Status: RESOLVED, Amount: 400 €, Published: 02.07.2019

Hi, I requested an uncertain conclusion because of issues of ludopathy in August 2018 which is shut. This month with no issue can be revived and play again and backsliding into betting. I could go into my account 400 €, the gambling club is uniquecasino . I have all the messages of the end of the account and the explanation. I request your help.

Comments

02.07.2019
Unique Casino

Dear customer

We affirm you that your account is absolutely shut since The 11.06.19.

Best Regards
The One of a kind Gambling club Team

02.07.2019
Efrain

Dear courteous fellows, how might you be that way? I am sending an archive about my ludopathy issue and engraving in the prohibits register. You can check the explanation in the uncertain shutting email, the talk with an Oscar. Try not to affect me more to the game (I additionally give messages that demonstrate it) on August 4 I send in last mail clarifying the ludopathy and I as of now get the conclusion (I give mail) What else would i be able to send checking the carelessness and not consenting to the game dependable? I've been visiting with your live talk saying that the case would have been fixed. I'm searching more messages for June and August with the conclusion and purposes behind my illness.

02.07.2019
Efrain

MaChance Gambling club sibling of uniquecasino both have the data of my illness.

03.07.2019
Unique Casino

The player requested that his account be shut on April 2018.
The account was shut according to demand right away. (Report IN ATTACH)

On June 9 2019, the player requested re opening the account and he said that his solicitation was just a closed down for 6 months.
And now following one year he can revive it. (Record IN ATTACH)

On June 10, the player went ahead talk at 12.24pm (Connected Duplicate OF CHAT)

that day at 7.05 pm: on visit to get a free reward, got 50€ (Appended Duplicate OF CHAT)

Went ahead visit again that day at 7.35pm to get a second free reward, got 20€.
The player whined as the account has been shut for quite a while he needs a higher store than the one gave for the following deposit:
that day at 7.58pm he went ahead talk requesting to close the account as he is debilitated at emergency clinic with a psychologist:
And risk that if the account isn't shut and the cash not send back she will go to the DGOJ.

All the systems have been trailed by the gambling club and the Account administrators from the principal account conclusion demand in 2018 until the re-opening solicitation of June 2019 and the subsequent conclusion demand a couple of days after the fact. We accept the player is attempting to extort the gambling club as he most likely is aware we regarded the entirety of his solicitations. Realizing he can't request a Charge back, he thought of a danger, accepting he can constrain the club to make a 'deal'.
Regardless the gambling club won't send back the cash deposited.
The player's account is shut always and the case is closed.

03.07.2019
Efrain

Very honorable men of mine I am never attempting to extort anybody, as should be obvious in the joined records you have badgering me (appended reports). A man named Oscar as per messages pestered me by offering me cash in return for reviving my account, more than one I have sent both you and Askgrambler the uncertain shutting for ludopatia to uniquecasino and furthermore to MaChance Gambling club. You can find in the messages that I have given clarifications of my ailment. (I contribute records). You guess awful men of honor as far as anyone knows in dishonesty don't restore the cash for a carelessness of mindful betting, yet such Oscar visit reports of all the talk I had with him instructing him not to offer me more cash knowing about my ailment August 4, 2018. (I give records) You realize that you have manhandled a debilitated ludopath, the same number of will do it. Since the dependable game you couldn't care less, just cash not the soundness of the individuals. Deplorable humanity

04.07.2019
Unique Casino

Dear Customer

we have given all the archives and the confirmations here that your account was shut after your solicitation on One of a kind in 2018
In 2019 you asked and you demanded to revive it and when the client assistance revealed to you that it is incomprehensible in light of the fact that you requested to close it in 2018 , you demanded to revive it saying that your old solicitation was distinctly for a 6 months duration and not important any longer and that now everything is alright and you need to play.
Considerably after you requested the subsequent time to close the account (by the route soon after the help would not give you an extra reward ) the client care shut it immediately.
So essentially everything was done accurately in the gambling club client care side.
Best Regards.

04.07.2019
Efrain

I discover the reaction of the individual accountable for this gaming industry unfortunate, they recognize that there was such a conclusion with proof on my part with badgering by showcasing work force and reports that the conclusion was because of disease. At the point when I had this backslide, I solicited reviving from account to all the online club that I played around then none have needed to revive the account to think about the ludopatia aside from Uniquecasino.Me it appears to be heartbreaking that they state that I have requested that an account be revived and state a half year, everything is lie.When there is information on a debilitated individual for ludopathy in said gambling club and requires the conclusion is uncertainly put the player as you put. You don't have the foggiest idea what to state about the carelessness committed.Apart I see another objection of your club for capable betting in askgra­mbl­ers.La­men­table gambling club with respect to mindful gaming. I trust you can perceive that it was an error on your part and end the grumbling. My respects.

07.07.2019
Efrain

I need to thank the portrayal of uniquecasino by reaching me and give me boldness to escape this malady that keeps on battling, and not stress over the case that everything will fix me. On the financial side and on the telephone giving me consolation. I need to express gratefulness for the comprehension. At no time I needed to hurt the said gambling club. My respects.

07.07.2019
KoiSlots

Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.

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