Unique Casino - Deferred €1,000 withdrawal
User: Casandra Grady, Disputed casino: Unique Casino, Status: RESOLVED, Amount: 1000 €, Published: 03.05.2019
On 15.05 I won around 1000 euro in gambling club, mentioned withdrawal. After gambling club acknowledged every one of my reports on 17.04 they send my an email that cash are in transit. It should take from 3 to max 5 days to get the cash. Be that as it may, today is 24.04 and cash aren't on my ledger. I ve asked them compassionate through live talk what's happening, they just answer was please check your financial balance, since cash was transfered 17.04... So I requested that they send me move affirmation, they concurred yet never send. I twofold checked whenever gave them great ledger number yet it is alright.
I have never any issues with gambling clubs, with withdrawals (by means of e wallet, trustly or bank transfer).
Comments
03.05.2019
Casandra Grady
And now I have to demonstrate that Ive never got the cash to my bank account.... I ve send them my real bank proclamation from 17.04 to 25.04 and we will perceive what happened.
06.05.2019
Unique Casino
Dear customer.
It appears that there was a specialized issue to send you the wire, in this manner, we sent you by means of mail a virtual Ace Card which can be utilized for any online purchase.
Please browse your email and please affirm you have gotten the Virtual Ace card with your money.
Thank you and sorry for the inconvenience.
Best Regards.
The One of a kind Gambling club Team.
06.05.2019
Casandra Grady
Today I've gotten an email with virtual charge card. I can't check measure of money on it, yet I trust that all is well. Be that as it may, why not get in touch with me prior, or offer me to move the cash to e wallet (ecopayz or skrill) which is more conveniant to players? In any case, for me this case is closed.
Thank you KoiSlots.com!
06.05.2019
KoiSlots
Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.