Temple Nile Casino - Refusal to acknowledge check reports and won't pay out rewards

User: Haylee, Disputed casino: Temple Nile Casino, Status: RESOLVED, Amount: 1000 $, Published: 09.05.2019

I as of late joined Sanctuary Nile and played through for two or three days-at long last, in the wake of meeting all prerequisites, I mentioned to pull back $1000 of my rewards. They will not acknowledge authentic structures demonstrating I am who I am! After truly twelve messages to and fro and Various confirmations of character, verifications of my financial balance, evidences of store to Gigadat (which is the way I saved)- they proceed to stonewall and decline to pay me my cash. I can give all messages and confirmations I sent them. I have a place with various club (on the web) and keeping in mind that a few solicitations of verification require some serious energy, the kept stonewalling is unsuitable for their situation. What they need is unthinkable - they need my store on an announcement from my bank which in itself isn't an issue, however they need my name, address and so on the page where that store is. The bank doesn't give that. The most recent I sent them was an announcement of my bank's page, delineating the store with the establishment number, travel number and financial balance number and the important data however it doesn't show my name. I sent WITH that a VOID check with precisely the same establishment, travel and financial balance number which unmistakably shows my complete name and address. This is in any event the fifth or 6th thing I've sent - this, alongside the others won't. Kindly help!

I am joining a progression of screen shots - marked - which show a portion of the correspondence we have had. I will likewise connect all the different types of evidence I sent as mentioned. Note that in my unique solicitation for a manual withdrawal (on the grounds that their structure for withdrawal On location was unavailable)- I even incorporated my driver's permit to evidence I was who I was.

If there is whatever else (and I would be glad to advance the real messages in the event that you like)- let me know. I am baffled! I've never had these sort of issues. I am another individual from Sanctuary Nile (and unmistakably will never utilize them again) yet I might want the cash they owe me. I joined Zodiac Club simultaneously and keeping in mind that it accepting 10 days to process as I was additionally new there, there was no shirking or loggerheads! I am joining a portion of the archives I sent them.

thanks for any assist you with canning provide.

Comments

09.05.2019
Temple Nile Casino

Hi Haylee
A debt of gratitude is in order for sending us this review.

We are going to check your case with the significant department.

In the mean time, we firmly encourage you to expel screen captures with your own information, it isn't protected to do this in an open forum.

Regards,
Sanctuary Nile

09.05.2019
Haylee

Thanks - I really asked KoiSlots to hold off as you folks were settling the issue.

10.05.2019
Temple Nile Casino

Thanks Haylee

Regards,
Sanctuary Nile

13.05.2019
KoiSlots

KoiSlots Protests Group has been educated by the player by means of email that their grumbling has been effectively settled.

The case is by and large authoritatively shut now.

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