Tangiers Casino - Purposely making it difficult to pull back
User: Danika, Disputed casino: Tangiers Casino, Status: RESOLVED, Amount: 400 €, Published: 27.05.2019
I saved to Tangiers gambling club with my Visa card and won 400 euro. This club doesn't permit withdrawals to your Visa card which most Gambling clubs do. They have constrained the bank tranfer withdrawal choice to at least 500 euros (presently that is a ton of cash to win! ) yet they offer a Skrill withdrawal. Be that as it may, they will not pull back my rewards to a Skrill account. Their online suport is nearly non existant. They phantom me the moment I get some information about tackling my withdrawal issue. I have an inclination that I'm stuck in limbo land and have been given no choice by them other than to hand them over my winnings.
Comments
27.05.2019
Tangiers Casino
Hello,
We trust this message discovers you well.
Please note that your most recent withdrawal demand has been tragically declined because of the way that the Accounting group needs an affirmation of the payment strategy data so as to have the option to audit the withdrawal, according to the accompanying standard from the Financial page of the site:
Tangiers Gambling club requests from all Individuals the comparing data of their favored withdrawal technique through email to accounting@tangierscasino.com
Please send a screen capture of your Skrill account to affirm the email ID, and the Accounting group will ensure that your as of now pending withdrawal demand is looked into as quickly as time permits.
We are anticipating got notification from you.
Kind respects,
The Tangiers Gambling club team
28.05.2019
Danika
The first time I asked for this withdrawal was over seven days back. You, Tangiers Gambling club, following a multi day hold up restored my 400 euro rewards to my account without clarification. At the point when I reached your online help about the issue you ghosted me twice.
As of your clarification here, I have sent you a screen capture of my Skrill account yesterday. My withdrawal is still pending.
Expecting you will process my withdrawal genuinely, this could have been evaded had you mentioned a screen capture of my Skrill account through email or online help as opposed to ghosting me.
Starting at yet, my withdrawal has not yet been processed.
29.05.2019
Danika
Despite my protest here and in spite of sending them a screen capture of my Skrill account my rewards of 400 euro have today again been come back to my playing account without clarification.
It ought to be referenced they have set themselves a multi day withdrawal preparing time. 5 days!! Along these same lines we could be doing this eternity. I request a withdrawal, hold up 5 days, they return the cash to my account moving along without any more directions, I request a withdrawal once more. It's so baffling!
What sort of a gambling club doesn't have an alternative to pull back to your Visa card and confines the bank move choice to at least 500 euro? It resembles they're setting you up to just hand over them your winnings!
30.05.2019
Tangiers Casino
Hello,
We trust this message discovers you well.
We have checked with the Accounting group and they affirmed accepting the Skrill data and favoring your withdrawal demand. It would be ideal if you check your Skrill account and let us know whether you have gotten the assets,
We are anticipating got notification from you.
Kind respects,
The Tangiers Gambling club team
30.05.2019
KoiSlots
Dear @Danika,
Please make a point to refresh your issue in an auspicious way and let the KoiSlots Protests Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your protest will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.
31.05.2019
Danika
My rewards have arrived at my Skrill account. Much thanks to you KoiSlots.
31.05.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.